Virgin TV V6
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Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Remote control slow for tivo

Hithe remote control for my TiVo is very slow to respond on the screen.  Typing numbers or moving between programmes is far too slow.  It’s not the remote or the batteries as I see it register the commands by the flashing lights.  The TiVo box is old...

Normski2 by Joining in
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Resolved! Adding apps

Can you add apps to virgin media TV box? Like twitch or WWE network?

munkibiz by Tuning in
  • 3 replies
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Channel 5 missing

Also missing are BBC Parliament HD on Ch605 and QVC-SD on Ch740 Restarting the box doesn’t fix it. My Virgin Media states no fault found. :::sigh:::

TonyJover by Up to speed
  • 13 replies
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Slightly odd Internet connection issue

We have three V6 boxes and one TiVo and three out of the four are working fine. One was being a bit temperamental so I tried doing a restart on it and when it rebooted it had dropped its internet connection - coming up with a C230 error. I reconnecte...

AliN1 by Joining in
  • 4 replies
  • 0 kudos

Virgin V6 Box Faults

Moved my V6 box and wanted to give it a clear out with a full erase and factory reset and now I have nothing but issues.Moved the box fine and then went to the settings and done the clear and reset.It sat switching itself off and on with the welcome ...

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New V6 box named on TV input as Unknown

How can I get the new V6 box to display on the input as " Virgin media" rather than unknown?Previous box showed as the virgin media logoI know I can rename it,but it would be nice to have the VM logo showing Thanks

Moogera by Up to speed
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Virgin Media V6 on the XH900

I have the xh900 set up through the Virgin media V6 box, when watching TV content like BBC or ITV the picture is worse than my 1080p bravia I have in my bedroom. The picture doesn't pop like my 1080p TV does. Is there any settings I need to change. I...

V6 box not working after essential Virgin work

Hi we had essential work done by Virgin media on April 18th the V6 hasn't worked properly since then The menu isn't filling up correctly,it's missing the pictures,live TV is stuttering and when I go to watch a recording from last night when I press p...

Moogera by Up to speed
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