Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
One of my v6 box decided to do a full reboot by itself at 11pm and I also got some blue screen message saying it was checking itself for errors may take 3 hours but took about 20 mins ( It deleted all the previous recordings !). Since then any recor...
Hi All,I am using a projector to project picture of my virgin box. I have a sound bar that I have currently connected to the optical output of box and input of soundbar. the problem is that it doesn't work in 5.1 and has to be in stereo (I think due ...
Our v6 box keeps dropping out for a few seconds at a time. Sometimes this happens repeatedly in a short period. It is connected via ethernet cable. It can go a week or more sometimes without doing it but at other times it drops out constantly. It wil...
V6 Remote control faulty . Need replacement .Unable to watch TV .links via online chat phone and chat facility dead end .
Good afternoon. Please could you send me a link to arrange this same service? I have been unable to find a way to arrange this through the Customer Services number.
We have had one of our TiVo boxes fail, all lights flashing and just says "starting", both myself and my partner work from 7am till 7pm and rarely get a chance to call support to get things sorted, kids at home are whining that the box has failed, so...
For the past 2 days when watching YouTube through the app on TV box the video plays for a few mins then stops and plays the next video. I've tried to replay the videos and it still jumps to the next, even if I fast forward to what I've already watche...
Issues with my v6 TiVo box at the worse possible time. Yes Euro 2024 is here and what happens during the opening game my box decides to error on me. Both symbols in the window have been flashing and the power button is cycling between red and white. ...
Exactly the same symptoms here over the same timescale ... ... unlikely now to be a single user problem. [MOD EDIT: Post split to create own thread]
