Virgin TV V6
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Resolved! Smart TVs

I need to buy a new tv. With my current TV I receive all channels and apps through a Cat cable running from my VirginMedia modem.All new TVs for sale are Smart TVs which if connected to my modem? can offer me Freeview and Smart TV features on Netflix...

Laurance by Dialled in
  • 4915 Views
  • 12 replies
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w02 error code mystery

helloI have reported an issue with above error code today, impacting all three of my v6 boxes.Weirdly a few channels are working ok!i have engineer booked to come out on Tuesday ,tried all the usual reboot of HUB and boxes nothing worked.Just wondere...

Guvnor1612 by On our wavelength
  • 557 Views
  • 2 replies
  • 0 kudos

V6 box recordings - recover/back up recordings?

As the title suggests, we're due an engineer today as our V6 box is seemingly dying, is there any way to recover/back up recordings? This happened previously 3 years ago with a former box, lost hours of unique unwatched sporting events, and seemingly...

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Mr_Nerv by Tuning in
  • 2520 Views
  • 6 replies
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V6 Box stuck in start-up loop

Assistance, please.  At some point this morning an attempted system update seems to have triggered an issue with my V6 box.  The following screens are in turn displayed for several minutes each: "Welcome" - "Starting up" - down-pointing arrow symbol ...

Ant2 by Tuning in
  • 4590 Views
  • 6 replies
  • 0 kudos

Correction for the Virgin TV Channel Guide PDFs

Regarding the Virgin TV Channel Guide PDFs published here:https://home.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guidehttps://home.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guideSky Mix on 135 should be listed as ...

VMViewer by Fibre optic
  • 251 Views
  • 0 replies
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Resolved! Move tv and box connections won’t reach help

New sofa and tv has to move. Smart tv so can get Netflix etc via WiFi. however the cable to tv, hdmi if I remember won’t reach. can this be sent via house wiring via plugs etc if I got a longer hdmi it would be going across a door opening. read somew...

Volume buttons won't scroll

My volume buttons on my remote used to scroll, but for some reason now I have to press each time to decrease or increase the volume somebody please help?!?

V6 box in a reboot loop

HiSince yesterday our V6 box is in a continuous reboot loop, it comes up with welcome screen, the rebooting screen, then sometimes a download arrow/box icon.I have tried holding + and power button for 30 secs but nothing works.Has my V6 packed up?Not...

mitch84 by Fibre optic
  • 885 Views
  • 3 replies
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Netflix

My Netflix account seems to have been hacked.Couldn't log in on my phone & when I got home I tried to login on my V6 but found a totally different email to mine.Contacted Netflix who talked me through resetting my Netflix account through the recovery...

amoltu by Joining in
  • 920 Views
  • 3 replies
  • 0 kudos

Replacement TiVo box

We’ve had the same TiVo box since we started with Virgin 6 years ago. It is now starting to fail. Considering new contract but doubt the box will last a further 18 months, Can it be replaced?