Virgin TV V6
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 14287 Views
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

light on virgin box ??

cam home today and my box had no light visible on the front of the box? this has never happend before, switched it off and back on and the box took about 5 mins to turn back on, faulty box??

Thomas83 by On our wavelength
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More issues with TV pictures

I’m once again disappointed that VM tech support via email via India say there is nothing wrong with my service have a look at BQM - I’ve already stopped using the broadband for anything other than tv connection I have purchased another service for t...

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biggm68 by Tuning in
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Resolved! Unable to watch recording

Trying to watch a recording and got asked for PIN stating it was from a locked channel it then goes on to say channel is no longer available ftom Virgin media! Channel is ITV4 (118) which is still available in my package. Any ideas why?

Jmcw by Joining in
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  • 3 replies
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Resolved! Channels closing

Hi I see that on the 1st of July a lot of music channels are going.  My question is are they being replaced or if not will my monthly price go down as I am getting less for already expensive amount.  I would like to know as been thinking of leaving f...

grazazel by Joining in
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  • 5 replies
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Resolved! Problem with picture breakup on live tv

On certain live tv channels we are suffering picture break up, this is intermittent but enough to push us to stop using the Virgin system and go back to Freeview where possible.Rebooted the box, checked the cable between the splitter and the V6 box, ...

dpritt by Joining in
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  • 2 replies
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Resolved! Can I upgrade my additional TV box to a V6 box?

Hi.  I have a Tivo box (SMT-C7100) as an'Additional TV Box' on my contract.  I would like to stream Amazon Prime through it but I believe it doesn't support it and I would need a V6 box instead.  How can I get my box upgraded to a V6 box and will the...

Sky crime on catch up has vanished

For the last couple of days it seems that sky crime on catch up has vanished. I don’t know why this has happened I was watching it the other day and now It’s not there.  I would normally press Home, Catch up, Channels and then sky crime.  Is this hap...

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