Virgin TV V6
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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  • 2 kudos

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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  • 1 kudos

tivo 6 - box turns off for no reason

when watching tv the box turns off for no reason is there a fix for this, i have it set to stay all the time.     [MOD EDIT: Subject title changed for clarity]

DE666L by Joining in
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BT ultimate issues

I've had lots of issues in past with this channel, sound issues or nothing recording when scheduled. This weekend I've recorded both rugby semi finals on ultimate and both fail to play, showing parts of the content on part of the screen but not playi...

sorethumbs by On our wavelength
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Trouble getting help

Just have issues with streaming services in that when I try to open them it crashes my TiVo box.  Can't get through to speak to anyone. Rest of box works fine as long as you don't want to watch it X or BBC iPlayer etc.  

Goodleta by Joining in
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Resolved! I can't get ITVX working on my V6 box

I've had the same issue since January this year, still got the same issue, When I tried to contact Virgin Media support staff last week, they just sent me a link to my mobile so you can try to fix the problem yourself...Terrible.   

V6 TV box / Samsung TV picture problems

I had my old TIVO box replaced 2 weeks ago and the new V6 tv box has been working intermittently ever since. Sometimes when I switch the TV on, there is no picture, and the sound is intermittent. Other times the box works fine. This happens every day...

Gaz6477 by Joining in
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Help with V6 settings

Hi all,I have a 4K TV and the HD channels were very poor wit the V6 box. I went into the settings and found that only 2160p was ticked in the video output settings.... The 1080 and 1080i options were not ticked. Is this right and how it should be lef...

Resolved! V6 volume hopeless

My V6 volume is so low, I used to have it on 25 but now  I have to have it on 50. I have a new Samsung tv the sound was ok before, so why has it gone down, the old TiVo box you could adjust the sound up, so why can’t we set the V6 box sound to an inc...

Bazzamer by Tuning in
  • 32 replies
  • 1 kudos

Error msg re: remote control battery

I have the following error message on the screen - “Please replace the batteries in your remote control”.I’ve done that (twice) and can’t get rid of the message when watching Netflix. I can get rid of it on live tv - it reappears when I change channe...

FJHove by Joining in
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