Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
So recently upgraded to Sky Sports UHD but I noticed a couple of weeks ago that a wish list we had set up for recording West Bromwich Albion football matches would only match with the SD and HD channels and completely ignored the UHD channels.However...
We are in the SO50 Southampton area and we are getting pixelation quite regularly on all channels. This has been happening for a week or more on all 3 boxes. Rebooting makes no difference. Is there a known fault in the area so do we need to phone sup...
Should the v6 box be very hot on top plenty of airflow .but red hot doesnt cut out anyone tell me if there v6 is hot when on thankyou not sure if can trust leaving on if away for few days e
On demand is buffering every 2-3 seconds. I've gone through all trouble shooting steps including hardwiring the box to my hub. I've ran speed test on both hard wired (even using the specific cable now plugged into the box) and wireless devices and th...
New box installed yesterday following failed hard drive on old one. This is making a clicking noise. Sounds like the hard drive. Is this likely to be a teething problem or should I call for an engineer?
For several months now Talksport has not worked at all but every other station works. Any help please
I have had the green screen of death since last night, before that for the last week it kept restarting and not recording, then last day or so the guide was empty so again it did not record my programs.I rely on my TV as I have been given months left...
When will content on new Ultra HD be available ? Why despite offer sales pitch are no current major sports events (Ashes Cricket or US Open Golf) not being shown ?
I received the email offering Sky Sports UHD for £3 a month for 18 months and followed the links to add it to my pack. I received the confirmation email last Tuesday saying they'd be in touch once added. I've received nothing to date, has anyone el...
Hi, The V6 box is really hot to the touch. I have not had any warning messages coming up on the screen but am worried it is a fire hazard especially as I have two children in the house. We have had the box over 5 yrs. The box is well ventilated....
