Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
It won't get past "Starting up". Tried several hard reboots to no avail. Connection and signal lights flashing and main light flashing yellow and red Is it done for? What's the easiest way to resolve this without having to go through many fault findi...
Since yesterday morning we have got BBC Wales instead of BBC North West.This would not be a real issue if the BBC North West feed was available on another channel but as it is not I would like to know when we can expect a return to our normal channel...
Hi Contacted VM yesterday regarding a fault with one of my V6 boxes, a few months ago I had the dreaded green screen, which managed to fix itself after 45 minutes. I then had another green screen the other day, I tried, after looking on this forum to...
We were recently upgraded to a V6 box from TiVo. Because the V6 box uses WiFi and not cable (as the TiVo did) we find that TV streaming is interrupted by buffering. The only solution proposed by VM is to install pods. However, VM have gone ahead and ...
I have recordings in the adult section and although the episodes show in a block, when I click the block no individual eps appear and I get the message ' no new recordings available on Virgin Media's. All standard recordings play. What's going on?
I watch Uk tv play regularly when i tried last night and today to watch a programme from Catch up I was asked to subscribe to watch. It is already part of my subscription and working ok on one of my other boxes. Have tried switching off at socket a...
We have had a new box installed today we now get security errors for iPlayer, prime TV , ITVX and YouTube. , any suggestions on how to resolve this issue. I have try resetting the boxes both the TV and the internet box no change,
Frequently enough to be increasingly annoying (every few days), my V6 box goes to a blank screen when I select a YouTube video to display. When I switch my V6 box to TV the screen remains blank. It seems the only way to recover is to reset the V6 box...
My apps on V6 are not working for days now, I get a security certificate error message and also most of the tv guide is To Be Announced which means I can’t set a record action either. I have rebooted everything but that changes nothing. I have checke...
I am trying to delete an series link, the link says its updating but it has been in the state for nearly a week. I can not move the link within the series recordings list either, it moves but then goes back to its original position. I have tried po...
