Virgin TV V6

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Known Issue: Clear and Reset Function - V6

Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

Resolved! Help! Green screen on V6 box: DVR has a serious problem

Hi thereMy box has failed – just get the green screen saying it's detected a serious fault, then it tries to reboot itself endlessly and keeps failing. Can you please send me a new box, as from what I can see online it's not something that can be fix...

How to get the Disney Channel on a V6 contract

On V6 box but my other half wants the Disney Channel, of which I find I can't get on the V6 box.Without having to fork out much more extra money on my contract is there anyway I could get this Channel on V6 box.Thanks in advance

I frequently find that a series link I set has disappeared and no longer records the shows set

My V6 box often loses a series link that I have set and stops recording that series. It's fairly random as to what shows it does this for e.g. tonight I realised it has stopped recording The Repair Shop. I can reset the link, but the idea of a series...

Re: V6 Tv box will not startup and making noise.

Can an admin DM please, I'm also having this problem, same symptoms. The box died straight after a Virgin repair happened in my area.

V6 Box WiFi Card Fault?

My V6 keeps losing its wireless connection.I've reset a few times and even made the mistake of a complete wipe, but managed to get the box back up after a scary wait. I don't have any spare LAN ports to plug into.It's not my hardware/router at fault ...

Sky cinema uhd

If I order Sky Cinema UHD into my package, what can I expect to receive from it. ie will I have to pay extra to watch a movie

V6 box keeps rebooting after screen only shows purple and green

HiMy V6 box keeps rebooting just after it manages to get to the Welcome page. I came home last night to find a red light flashing on a cycle at the front of the box. I switched the box off and restarted it several times after it wouldn't budge from t...

Resolved! V6 box 'dvr has serious problem'

I have a V6 box that has the 'dvr has detected a serious problem...' message. Is there anything I can do or do I need to contact VM customer support?Thanks in advance for any suggestions.

Resolved! Tivo network connection

Our Tivo box is connected to our wifi, and we have 2 network options - 2.4ghz or 5ghz. Based on the readings below, would we be best with 2.4ghz or 5ghz? 2.4 consistently shows very high signal strength, whereas 5 hovers around 45/50/60% but with hig...

Resolved! Beeping noise on v6 remote control

If I turn off beeping noise on v6 remote control will the to sound also be turned off?Ken

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