Hi guys any help would be much appreciated. My 360 box over recent weeks has become really slow, it used to be so speedy. Apps take an age to load and the tv guide menus are sluggish and at times unresponsive.I've done a factory reset and replaced ba...
Right, the problem I'm having with the virgin tv box is; I can use it one day and the next It refuses to be turned on by the remonte, so I reboot it from the box itself and it works again, but this is a nearly every day where it refuses to come on an...
Hi all, hope someone can help as I'm getting mixed answers when I google. I'm currently a Sky customer and have been for 20+ years. However, with price increases I'm now looking at alternatives. I'm paying £125 a month and it is going up soon. My c...
Hi everyone. 5 days ago we had a fault in the area. The TV was stuck on the welcome screen, and would then lose signal. Rinse repeat constantly. It was apparently resolved the day after however we still couldn't get TV. The service status was updated...
Can deleted programmes be recovered on the 360 box? I can’t find how to & I deleted something by accident
HiHow do I go about getting an additional TV box for my home. I currently have a TV360 box as part of my subscription but can’t see how to add an additional box for another room. I have a socket in the other room already - but not 100% sure it is act...
Since upgrading our box to the new 360 we have had ongoing issues with the TV going black for roughly one second. This happens numerous times and is a lot worse when the tv is switched on in a morning. I’ve contacted Virgin and gone through all the t...
Hi thereim trying (using TV AND 0 ) to pair my 360 remote to my UMC TV 32188G 32 inches the process completes but says you can now control your Grundig tv but the volume control doesn’t work I’ve reset the controller (tv and rewind) but need to manu...
My amazon prime won't launch any more. I just recently upgraded the tivo box to the 360 platform. It was working for a week or so but it refuses to open now. A message saying "unable to open app" appears. If i switch everything off for a few mins it ...
My dad has Parkinson's and Dementia and is struggling to use the remote control. I've read about one for disabled customers but don't know how to request one for dad. It would make life abit easier for him, any help would be very grateful, Thanks for...
