Recent DiscussionsSuddenly unable to record using Virgin TV Go app Can someone help please. I use the TV Go app a lot to set up recordings remotely. I am now unable to do this - I repeatedly get the error message 'Recording Failed Oops - this isn't working right now...CS1011 on new 360 box Got a new 360 box as virgin wanted me to move to a newer box from v6 box. Three weeks later and still got CS1011 error, online chat and phone calls have been useless. An engineer visited and said th...New customer Hello, I’m a new customer and I have the WiFi working but my channels have error code cs1011 I searched, I’ve called and emailed but nothing is happening. What can I do to sort this please. Thanks ...Watchlist is Empty again Hi, my Watchlist has disappeared leaving just one added programme. My Watchlist has gone from the 360 box and the Virgin TV GO app on my phone. This has happened two consecutive days now. I have br...BBC Iplayer error code I had a new router fitted last week and a new 360 box yesterday I have loaded BBC Iplayer and recived welcoming emails from BBC so that is all set up but when attempting to use I player I get Error ...Errors since updated to TV360 3 days ago Same issue for me, only updated to TV360 3 days ago. Come on VM,this is a systemic issue your end . Upgrade v6 to 360 iplayer error 02050 I did the upgrade on two boxes. On neither box will iplayer or bbc sounds work. They give the 02050 code. They are connected to different display types one is a Samsung tv one a monitor via hdmi. I h...HD v UHD darkness Whilst the picture on my UHD channel is much sharper for some reason it's much darker than HD and therefore makes it difficult to watch. Anything I can so to make it better? Error CS2002 Well I "upgraded" to a 360 box and set up went fine. Except I couldn't access the channel 4 app for catch up and one or two other things were glitchy like it wouldn't pair with itv app either. So I t...Recordings all deleted and BBC iPlayer error. Good evening, I've a V6 box upgraded several months ago to 360. Last night I went to watch a recording and all my recorded shows and planned recordings were gone! Tried rebooting everything and st...
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