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Forum Posts

Unknown Netflix Account on TV Box

For the last 2 months I have been charged for Netflix on my bill. I discovered after the first month my ex had left his account logged in on the TV, so accepted that, and simply logged out of the account. I called a week later and customer services c...

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LouB13 by Joining in
  • 2260 Views
  • 6 replies
  • 1 kudos

Sky sports poor picture quality

My sky sports picture is shocking, whether it’s on HD or not.I have tried upgrading HDMI and upgraded coax in the house and it hasn’t helped. I’ve rebooted the box countless times and nothing changes.I can’t see how it’s a cable/connection issue as t...

iPlayer buffering

All programmes on iPlayer tonight are suffering from severe buffering and are unwatchable.I have re-booted the TV360 box but this made no difference.What is wrong?

DonBar by On our wavelength
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  • 2 replies
  • 0 kudos

Constant Error Codes

I keep getting error codes. A technician has already been out and just did a factory reset, this fixed it for about 2 hours.Error codesCS2000CS2318CS2314I can’t pause or rewind live tv, all recordings fail or an error code that they can’t be played c...

Resolved! What channels are on Mega TV

Hello.I've just renewed with Virgin and I've got the Mega TV (I previously had Maxit TV) but I can't find a channel list.Can anyone tell me what channels I can expect now? Regards 

CS2000 error code

Hello,Noticed that on our virgin 360 box we haven’t been able to pause/rewind live TV and keep getting channel failed CS2000 code. Also our recordings are failing and when trying to delete any recordings they don’t seem to stay deleted! Done some res...

Resolved! Virgin TV 360 query and new contract offer.

I've received an email from Virgin offering me a new contract (my current one expires 27th July 2024).My current contract shows I have a V6 box. However the new contract they are offering shows "Virgin TV 360".What are the ramifications of this pleas...

Red Button masters golf

I accept that the SD comes with additional ghosting to make my eyes hurt and tempt me to get HD but is there any chance the red button can work so I can at least watch tiger woods and his outlines ?any fix for this much appreciated that’s red button ...