When first turned on this evening I heard a stop start voice repeatedly but no picture. I followed the usual pattern of unplugging from the wall which usually corrects errors. Nothing. Have been online to VM and followed their routine of turning WiFi...
Hi, 4 days ago, I have added the TNT package for £10/month. The activation was due on the 21 of September. I got in contact with the customer service and that person told me that the package is not active and it will not be activated. This person als...
As of midnight last night I have no tv channels it says subscribe to these channels to watch bear in mind I've got all these channels on my package I have rebooted my tv box plus my wifi modem still no working o have the virhin 360 box as main box in...
I had my Virgin Media services installed on Monday 6th August.My remote was paired with my TV and I wanted to also pair it with my amplifier. What I should have known, is that there is no way to switch between controlling the volume TV and amplifier....
I don't know how long this has been going on but I tried on Monday to open the Amazon Prime app. All I get is thisI haven't Phoned yet has I can get it through my TV. I have checked the service status and it shows there is a fault in my area, but doe...
I received my new box yesterday and straight away it wouldn't record, it said "we couldn't find hard drive" if you don't have a have a box with storage- you cant record" I have logged this with Virgin who said there is a known problem with new 360 b...
Hi, just recently and after the latest updates my main 360 box has apparently stopped working on our main TV downstairs. Engineer didn't know why and more or less said "don't know mate" anyhow...mini box was placed downstairs and main box upstairs as...
My V360 box remote suddenly stopped working. There had been no problem until Tuesday when it stopped working and when I checked the batteries, they were very hot. I tried new batteries but it doesn't work at. I tried resetting and pairing but no res...
Having recently switched from a V6. Struggling with a couple of issues.Seems like a bit of a step backwards. For recordings, I used to be able to add time, per show / recording. Can I no longer do this? It seems there is only a global setting.Which w...
A technician was booked for an appointment today between 4pm and 7pm. Virgin Media sent me 3 separate text messages reminding me of the appointment and then at 6.25pm I get the call to say they cannot make the appointment as the engineer would go pas...
