Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I can’t seem to pair my tv 360 remote with my LG 42LM620T tv. I have tried changing batteries, typing in various combinations of the model number, scan for devices, factory reset remote. The engineer who called out to swap out my V6 box as it was una...
Are virgin doing anything about the options that we had with TiVo boxes but are not available on 360 box? Such as 1. being able to recover deleted items2. only recording new programmes; at the moment it record the same programmes every time it’s show...
What they don't tell you clearly is that you LOSE all recorded material when the box changes, and you even lose all your settings, and have to start again.It wouldn't be hard to provide an upgrade option so that the old box temporarily dumps back to ...
MY VIRGIN MEDIA LINE TELEPHONE AND TV ARE NOT WORKING PLEASE SEND ENGINEER TO [MOD EDIT: Personal details] I AM PAYING £96.00/MONTH FOR THE PACKAGE
Hi,Recently move to Virgin 360. Virgin Ultra channel was watchable first week or so but now it wants me to subscribe. Is that correct ? Was it a tease ?Nick
BBC channels not working on live tv and IPLAYER and ITVX APPs wont open. Box seems very slow to switch on. Internet speed is fine.
Have received new 360 remote finally !!!but still no software update for new box is there a way I can download and do this myself ?Getting a little frustrating as have spoken more than 3 times to C/S but such a simple task seems beyond them
The box has started flashing on and off whatever screen it is on. This was just randomly at first but just a few minutes ago it did it for ten minutes. We turned the box off and it eventually came back on. We have turned it off and checked normal tv...
Good evening, I have just installed Virgin 360 and there arre two major issues.1. All of the recordings made previously have been deleted. There was no warning that this would happen, otherwise I would not have switched. Is there any way to recover t...
Just added sports packages via the app.how long until I can watch the channels
