Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
I have recently upgraded to Sky sports and movies on my virgin package. Until now I have been watch Sky Sports on other devices via Now TV. Can I watch it on, say, a Roku Streambar without using Now TV? Or can I update my Now subscription with my vir...
How on earth do you set recording from the Tv Go app?Search for a program ok but cannot find a way to record.Easy from the tv, simple from the old connect app but cannot see any way on the Go app
Where do I start regarding the poor customer service being received when in need of support. I recently moved my services to my new address. The TV app has always worked fine in the past however with the move I was given a new account number. Since t...
Hey allSo.. has or is anyone else experiencing issues with either Netflix or Disney apps reporting errors stating that they think you are not in the region you are supposed to be..Ever since these companies have started cracking down on account shari...
to watch recordings from my tivo box on my laptop, do i need to switch something on ? as i cant seem to select the box on my laptop, both on my home network.
Hellocan someone please reset my tv go devices please.I have tried that tvgo devices reset thing and its not working i am unable to replace the device, I need the devices reset please.thank you
Hi, It is now 3 weeks since I first reported the app not working via telephone, web chat, contact us form and several times on here too. However, I have still not received a fix or an update on the issue. Any help appreciated.
Getting You seem to bd using proxy error in Netflix for specific shows. This is happening only when connecting with virgin broadband. In my mobile network it is working fine.There is no VPN used.
I am getting this error on laptop unable to watch any channels. Have tried all the tips on other posts none worked
I can't get the on Virgin TV Go app to play recordings. I've re-installed the app and restarted my tablet but still says cannot play this at the moment 1. Can anyone help me to resolve this please? Thanks
