Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi, recently changed my account back to V6 from the dreadful 360, since then I am unable to connect to the TV GO app on any of my previously already registered devices (my phone or laptop). This same thing happened previously when I originally "upgra...
Hi,I am trying to watch a programme on the TV Go app, in my house. When I select this particular programme, it states that I need to subscribe and then activate. The programme is on Quest Red. What is it that I need to subscribe to? I am able to ...
I have recently upgraded my services and now have a stream box. I have downloaded the TV Control app and once I input my log in details it gives me an error message that reads “No valid Tv control account found”. I have updated both my phone and stre...
I've tried to watch the multiple live TNT sports events recently on my laptop using both the virgin go app and multiple browsers and in each case the stream was unwatchable, with constant buffering issues. No issues watching live sports on the sky go...
Hi, my father in law is having the exact same issue with Virgin TV Go, he had to change his main account username and password because of a scam. Did this get resolved, as he can't login using his old account name and password?
Virgin TV Go App constantly ask to re register device on IPhone 15
I have this issue right now. Tried uninstalling the app then reinstalling but still no good. Reading other posts on this site it doesn’t seem a reboot of the tv box will fix it so not done this yet but will maybe later when I finished recordings in p...
I have the Virgin tv app and for the lt few weeks it hasn’t been working it mentions about copyright issues !?? can anyone at Virgin advise how to solve this issue ?!!!
skysports not working on the desktop, has worked fine for years now just starts up with a blurry picture then gives me the error code. uninstalled & reinstalled, not helped.
All the other channels seem to be fine on TV Go. Just this one. I tried different browsers and private mode (to isolate issues related to cookies etc) and it is the same.
