I’m using an iPad Pro latest iPadOS 18.5. All I get when I try to sign is a screen "My Virgin Media Sign in …… cancel" the rest of the screen is blank and the only thing you can do is "cancel" which takes you back to sign in again. I am currently signed in and using "TV Control" successfully.
I’ve tried this today and it now works!
I’ve tried this today and it now works!
newapollo Nothing whatsoever! I hadn’t tried it for about 3 days and when I did it just worked. Just tried again and still working.
Forum TeamThanks for joining me on PM Tudor.
Just to update the thread, this is now fixed, it just started working again so all good :).
mine still down 3 days now on Android tablet - still no joy - so much for the will beworking in 24 hours I was told couple of days ago.
Forum TeamHi there,
We're sorry for any inconvenience caused. This fault was resolved so things will hopefully be working for you now.
Please let us know how you're getting on since you last posted.
Many thanks,
till nothing - hit sign in then blank screen as below (have uninstalled/reinstalled and checked have most update app
version)
Any update on this? Mine has been like this for 2 days.
Still gives only the blank screen
I have been having no luck signing in to the skysports app on the 2nd of my 2 android tablets. ( posted about this on another thread in this tvgo subforum). In desparation i uninstalled my skysports, myvirgin and tvgo apps in an effort to start again clear of any old data, logins, passwords etc.
I reinstalled the tvgo app and tried to sign in. Exactly the same issue as mentioned happened. Clicking the signin button just gave a blank screen with the only option being to cancel. ( same as firsedge and cleg described).
I am wondering what to try next.....other than to keep trying and hope that one day it will magically work???!!!!???
As well as the blank signin screens on tvgo and skysports apps....the login on myvirgin app fails in a slightly different way. The first page loads and i can click through settings/ broadband/virgin media settings. This then shows the virgin(sidways infinity)symbol with the words nearly there/ not long now etc......the symbol then just sits there for minutes and minutes, never getting past that stage.
I have tried every combination of deleting data and cache on the 3 apps, uninstalled, reinstalled, rebooted etc etc. but still no joy with any of them. What baffles me is that i know i have a working new virginO2 login. All 3 apps work just fine on my android phone and android tablet no1. Its just that tablet no2 wont play ball at all!!
I am tempted but reluctant to do a full factory refresh of no2 tablet, reinstall the 3 apps.....and surely(!) login with my VirginO2 login should work then????
Forum TeamHi shirleywhite
Welcome back to our forums, and sorry to hear you are also having login issues with TVGo and Sky Sports. We truly want to do our best to help from here. We can see you are currently discussing this issue with our team on another thread. Please remain in contact there, and our team will do their best to help.
Thanks,
