Forum Discussion

Tudor's avatar
Tudor
Very Insightful Person
11 days ago
Solved

TV Go unable to sign in

I’m using an iPad Pro latest iPadOS 18.5. All I get when I try to sign is a screen "My Virgin Media Sign in …… cancel" the rest of the screen is blank and the only thing you can do is "cancel" which takes you back to sign in again. I am currently signed in and using "TV Control" successfully.

5 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    10 days ago

    Hi Tudor 

    Thanks for posting and welcome back to the community. Apologies about the TV Go issue.

    I'll send you a PM now to assist further.

  • Tudor's avatar
    Tudor
    Very Insightful Person
    9 days ago

    I’ve tried this today and it now works!

    • newapollo's avatar
      newapollo
      Very Insightful Person
      8 days ago
      Tudor wrote:

      I’ve tried this today and it now works!

      Hi ​ Tudor​ 

      What did you actually do to get it working again please?

      • Tudor's avatar
        Tudor
        Very Insightful Person
        8 days ago

        newapollo​  Nothing whatsoever! I hadn’t tried it for about 3 days and when I did it just worked. Just tried again and still working.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    8 days ago

    Thanks for joining me on PM Tudor.

    Just to update the thread, this is now fixed, it just started working again so all good :).