Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Please can someone help. I’ve completed an upgrade of the Virgin Go TV app and I’m being asked to sign in. I’ve forgotten my password and each time I attempt to reset my password I get an error message stating my password is invalid. Please can someo...
The Virgin TV Go app on PC seems to have recently changed, in my opinion for the worse. The streaming is horribly clunky and the picture quality is really poor. This is the only way I reliably get to watch some TV channels as the TV is often in us...
Hello VMI see that you have updated the GO a app.one thing I have found is that when you want to download a programme or episode it says that the device is not registered and gives you an option to register it. When you touch the Register Now button ...
Cobra Rebellion started today there should be six episodes on sky max on demand only 5 are showing at the moment where us the last episode?
I can not log onto this app on my Samsung s21. I have always been able to do so. It has just stopped working in the last couple of days?
Hi, I've had Virgin TV Go installed on my Firestick for the last couple of years (I use it to watch Virgin at my partner's house as we can get VM there) It's been working fine until the October 11th update but I had to uninstall & reload it, since th...
When will UK TV channels (on demand shows) be available to stream online on virgin tv go app?
Hi I can't sign in to watch Sky Sports it says an unknown error has occurred.
I’m having issues using my pc with tv go. It was working fine (I was watching Sky Sports via the app, etc). Anyway, there has been some work (on the Virginmedia system) in my area & the internet connection has been off/on all day. I’ve just tried to ...
Hi, I have recently changed my email on my virgin media main account but now I cannot sign into my GO app and it states "sub-accounts cannot sign in".I can still currently login to my main virgin media account on the web but the mobile GO app throws ...
