Forum Discussion

BobD37's avatar
BobD37
Joining in
2 days ago

Still getting error message when trying to access Sky Sports on PC

 "http://oauth.id.sky.com/AK_PM_VPATH0/856922/288_Error.html"

I can access my Virgin media account, linked to VMo2 account, Sky Sports works fine on TV (I have the HD package on my subscription) but whatever I try I still get the same old error message when I try to log in to Sky Sports on Windows 11 desktop PC with VM log in details. 

Raised 3 different tickets with VM customer services who have not been able to resolve (utterly useless - NEVER phoned back or communicated at all). 

Now reaching the point of cancelling VM if this is not resolved.

5 Replies

  • nickparks's avatar
    nickparks
    Tuning in
    18 hours ago

    I'm getting exactly the same error when trying to sign in on the Sky Sports app on my phone - 

    Sky Sports works absolutely fine on the Virgin Box, but when using Sky Go, when it links to the Sky Sports App gives an error message after signing in 

     

  • nickparks's avatar
    nickparks
    Tuning in
    18 hours ago

    Sky Sports in working fine on my Virgin Box, but when I try to sign into after going through Virgin TV Go and signing in to Sky Sports using the Virgin button on iOS I get the following error message.

    This is after I've gone through the whole Virgin/O2 sign in shenanigans....

     

     

    • nickparks's avatar
      nickparks
      Tuning in
      18 hours ago

      I should add I've deleted and reinstalled the Sky Sports app as per previous suggestions....

  • newapollo's avatar
    newapollo
    Very Insightful Person
    15 hours ago

    Have you tried a different browser than Edge?

    This error can occur due to using a VPN, or a VPN browser extension such as mcaffee VPN, or third party AV.

    • nickparks's avatar
      nickparks
      Tuning in
      14 hours ago

      Although the error message mentions edge, I'm actually using Chrome, and have also tried Safari - not using a VPN either at work or at home....