Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Can't seem to get a good stream of tnt sports. Tried clearing cache and data. Reset tablet a d router and stream very "chunky" and stuttering. Any ideas on what I can do?
Hi,I've been trying to watch Sky Sports on my phone and tablet but get message about device limit. They're both my registered devices on Virgin Go but if I go to Sky Sports it says device limit reached...so I go to be Sky devices through Virgin Media...
I'm also having this issue. I only have 2 devices registered on virgin go so I don't understand how I have reached my limit on sky sports. According to sky sports device registration on my virgin account settings I don't have any devices registered. ...
TV on the go loads the 1st time but if I close and try to reopen then it will no open correctly i.e. I cannot get to view many channels.I can only open again after I have cleared the cookies relating to virginmedia.com. It is goo that I have found th...
Good morning, I am also having this problem. Please could you look into this and rectify?
suddenly stopped being able to record from Virgin TV go appmessage says “recording failed”
I have recently changed the email address associated with our Virgin account and now am finding it impossible to sign in to TV go.I have deleted app and reinstalled, tried old email etc. But whatever I do I get the message " sign in failed please use...
hi I am having a problem streaming films that I have had on my tv go app for years and have had no problem streaming. I am how getting Streaming Not Permitted - restriction apply- this programme can only be watched on your virgin tv box. can you tell...
I can get to the home page when I select to sign in it just keeps directing me back to the home page with no option to sign in - when I click register it tells me I already have an account using my email - and then logs me in to my Virgin Media accou...
I would like to remove/clear all devices from TVGO and just start again from scratch. Device Management states at limit for further changes - can only edit name which is pointless. I now have the same device registered multiple times and due to devic...
