Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Similar to other posts regarding 'maximum devices reached', I am frustrated with the fact that I have two devices (out of 5) that are used for Virgin TV go streaming. I am locked out owing to My Computer (Lap top) is registered on 4 occasions. the ot...
Help
cannot watch anything with parental controlsi have reset pin to default on Virgin TV Go still wont accept it. any ideas, keeps going to pin temporarily locked?
My iPhone is one of the 5 registered devices I have for the tv go app but is not being recognised there is no error code and now I have reached maximum change please help.
I am unable to watch recorded shows from My Saved area on my iPad. Keep getting message “only available at home” I am connected to same network as my 360 box. Have removed and reinstalled app with no success. I can play shows from my iPhone and in pa...
I’m having a similar issue to many on here. Used to make use of the TV Go App a lot but now it’s just a useless icon on my android phone, iPad and laptop. Started last summer, went to watch something and it asked me to sign in. Signed in using my pri...
I keep receiving an oops sorry something went wrong message on my iPad when trying to load virgin tv go. It works on other apple devices I have but not this one.
Hi. I’ve used Virgin TV Go app on iPhone and Laptop for a long time. About 2 months ago it stopped working and now won’t show Live TV. Just get error message. When click Now On Tv get error “oops, something went wrong. Please try again later”. I’ve u...
I can see there are a few threads with a similar issue to mine but none of those have a resolution which is avaiable to everyone - they require private messages.My problem is that I can't use TVGO on any of the registered devices. I have 3. Each of t...
I need help, VirginTvGo app worked until recently. Have reset laptop, reinstalled app, reset password, tried chat help, but still can't log in on windows laptop.Ipad and iphone work with old ntlworld.com email address but i can't access this on my la...
