TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3302 Views
  • 0 replies
  • 5 kudos

Having to register same device

My new iPhone keeps having to re register on TV Go app using up the monthly allowance. Have even had 2 other long term registered devices have to re register. This does not appear to be an isolated issue. Phoned Virgin on Tuesday to be told I would g...

Robphim by Joining in
  • 292 Views
  • 1 replies
  • 0 kudos

Can't access any channels through TV Go

A number of posters have commented on issues with Virgin TV Go and problems watching live TV, including premium sports channels. I have the same issue but haven't seen a resolution in the previous posts I have read. I use TV Go when away on holiday, ...

TV Go Registered Devices Maximum and No Changes Allowed

Dear allOn the app in the browser it keeps saying maximum devices reached and no more changes allowed for the month. I have stopped cookies and cache being cleared from the following sites / urls: virginmedia.comvirgintvgo.virginmedia.comspark-prod-g...

Rishi9 by Joining in
  • 781 Views
  • 4 replies
  • 0 kudos

TV Go does now work when using HDMI

Hi, I have the TV GO app on my laptop and it works fine until I connect to my tv using HDMI l. The picture and audio stutter and freeze as soon as I try and use the app when connected to the TV with HDMI.

Re: Why can’t I watch sky sports?

Sorry to bring this back up again but having re subscribed and lost the tnt channels, I have kept the sky sports channels just tried to log back in today to watch sky sports main event (super Sunday football match) on the virgin go app on my iPad it ...

I have used the Virgin TV Go App in the past with no issue.The Virgin TV Go App on iPad now appears to be basically unusable. Most of the paid for channels do not appear on the channel list, message 1102 or 1003 cannot access or play this at the mome...

sub account issue

Hi Lee Hope you can help but I have the same issue as above.  I can log into my VirginMedia account t fine, but using the same credentials I can’t log in to my TV Go on my iPad.  I get the “can’t log on using sub-accounts” error message.  Any ideas h...

Mickbott by Joining in
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! Sky Device Mahagement

I have no trouble getting Sky Sports on PC, iPad and iPhone. I cannot get it to go past the black loading page and blue ‘you need Sky video player’ page on my laptop, though. I have the player of course. Two of my other devices say I have three avail...