Switched On Families
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I am trying to get a 2 step verification code from Virgin  to sign in to F-secure. Can anyone help please

KD119 by Joining in
  • 2 replies
  • 0 kudos

Child safe not activating

My mother in law has just upgraded her broadband package and now she can not seem to activate child safe, I have also logged into my account and I can not seem to make any changes to my Web safe either.Could I please get some assistance with this iss...

Child Safe not activating

Hi,I'm having an issue when I try to activate ChildSafe on my account - as soon as I slide the button to switch it on, the following error message pops up: "Sorry the changes you made were not saved, please try again" . It's the same when I try to sw...

GemLMM by Joining in
  • 10 replies
  • 0 kudos

Websafe not blocking

I've just found out my Websafe setting isn't blocking any sites. I can toggle it on and off, but I can always access blacklisted sites no matter what setting.I have tried using different browsers and accessing the setting through both the website and...

Cant turn child safe off

Trying to turn off child safe and it keeps popping up with the message "sorry the changes you made haven't been saved" 

Morr by Joining in
  • 9 replies
  • 0 kudos

Parental controls - can't block specific website

I want to block a specific website, which does not seem to be covered by Child Safe even though I think it should be (it deals entirely with suicide and suicide methods.) I've turned on Child Safe and can still access the site. When I enter the url a...

Child safe

I can't this to work either. Keep Getty BG message saying changes can't be saved. Children accessed very disturbing pornography when searching for the film Clueless!Need to know how to stop this urgently!