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Forum Posts

Websafe settings no longer having effect

I have WebSafe ChildSafe enabled, and use it to block websites (including roblox.com). I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. It is still shown as e...

Resolved! Websafe not blocking blacklisted websites

I have been trying to set up a friend with child safe settings to block some specific websites in their homeYet each website I add continues to be accessible.  System says settings have been saved and the website appears in the block list but it is s...

Re: Child safe not working

Hi, my child safe is not working and indeed my AS isn't Virgin.  I tried to connect with configure router to use Virgin Media DNS at and, but both do not work. What to do?

DrG23 by Joining in
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Can't turn on web safe

When I try to turn on child safe or virus safe in my online settings I get the message "Sorry the changes you made were not saved, please try again". I have tried using different browsers and different devices (desktop, laptop and mobile).

ATC776 by Joining in
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