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Hub 4 Wired Speed Slow + Slow Router Speeds on SamKnows

TubsBear
Joining in

As per the title, with my Hub 4 I am only achieving speeds of 45.6Mbps (Router)/45.9Mbps (Device) when doing the SamKnows RealSpeed test. The broadband we are currently paying for is the Gig1 in which we are achieving nowhere near the advertised or even 'lowest' speeds. However, we are achieving the advertised upload speeds.

When going through the support it says there are no current signal or broadband issues within the area, however the download speed over both Wired and WIFI have been progressively declining over the last month.

TubsBear_0-1713551039697.png

 

1 REPLY 1

Lee_R
Forum Team
Forum Team

Hi @TubsBear thanks for posting and welcome to our community.

Sorry to hear you're not getting your advertised speeds. And sorry for any inconvenience this may be causing.  I'd love to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R