Not getting speed I pay
I've been with Virgin Media for about a month now. I've moved into a new build house and this is currently my 2nd virgin media router in that time. I've done the samknows speedtest and the speed to the router is 1.1GB which is what I pay for. However, the speed from the router to the devices fluctuates massively and hasn't been any higher that 300mbps despite paying for 1.1GB. I understand that I will never truely get 1.1GB and would expect anything 800mbps> but I am getting no where near this speed. I've called Virgin Media 3 times regarding this, we have performed switching off/on, reset etc. An engineer has came out to change the router. At the time the engineer tested the speed which was 600mbps> and told me this should increase over time but it has not. I am out of ideas, can anyone recommend anything?86Views0likes7CommentsHub 4 Wired Speed Slow + Slow Router Speeds on SamKnows
As per the title, with my Hub 4 I am only achieving speeds of 45.6Mbps (Router)/45.9Mbps (Device) when doing the SamKnows RealSpeed test. The broadband we are currently paying for is the Gig1 in which we are achieving nowhere near the advertised or even 'lowest' speeds. However, we are achieving the advertised upload speeds. When going through the support it says there are no current signal or broadband issues within the area, however the download speed over both Wired and WIFI have been progressively declining over the last month.512Views0likes1Comment