Hi all my brown Hi all my brown box cover is missing from my wall. Storm or damage by passer by I don't know. I'd like a replacement, please. Can the Virgin team please contact me. [REMOVED] [MOD EDIT: mobile number has been removed from this pos...
I'm in the KT15 area and have had no broadband all day - VM site says the fix will be by 6th Sept 12:09 - wth ? How can they be so accurate and totally inept ? I'm paying for a service I'm not receieving
Can anyone point me in the right direction to obtain an extension lead for my hub so i can move it to the other side of the room.. I have 2 hubs coming from this current cable. 1 for frontroom and the other goes in the bedroom
Hi all,I live in an area that's just gone live with Nexfibre's network after the dig work was done back in March and I'm due to have Virgin installed on the 16th. My question is, how will they get the fibre to where I need it?It's a 60s built mid ter...
Hey peeps… quick one. I’m in the north west of England and have been having serious internet dropputs and latency from my 350mb service with the home hub 3.Virgin support have been terrible. Impossible to get hold of and I’m never getting past first ...
So over the last few months I have been receiving emails from VM telling me my contract is due for renewal and would i like to take them up on a new renewal offer , everytime i click through the offer has been more than I am currently paying so I hav...
I upgraded to the 1GB internet and saw a £35 activation fee? I was told it’s free since I don’t require an engineer coming out. Why all these hidden charges I didn’t sign up for?
Hello, Is it possible to have Broadband Fibre and TV without a landline? thank you!
I believe the previous owner had virgin because there is a telewest box but from the quick set up guide I'm not sure where I plug. The other socket might be it but thought that was for TV not sure. Any idea where I plug my hub in thanks.  
Hi all,Moved into a new flat yesterday, got my quick start today.There's two sockets on my wall that look like they could be for the connection, one with a technetix TRIS-1002L attached and one that's just a cable, see pictures:The one with the 1002L...
