Forum Discussion

Luke95's avatar
Luke95
Joining in
2 months ago

Moving router

Ive recently had my broadband router set up in my living room but have decided I'd rather have it upstairs in a bedroom. Is this possible?

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person

    Yes, there will be a fee of £25. 

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post

  • Hello Luke95,

    Welcome to the Community, and thanks for taking the time to post here on the forums. As Tudor advised, this is possible, and we can help to arrange the visit from here; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
    Kind Regards,
    Steven_L