UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I have a feeling I may know the answer which may be that the Hub 3 has had it but feedback would still be useful.Neither the Speed tester or the Test the Hub options on the VM web site will work both failing. Testing the broadband speed using a third...
Hi, I got my M200 Fibre router installed this weeks and there is no coverage in the upstairs of my house. I was told when I signed up that I could have a WiFi booster. I’ve tried to order one but I’m going round in circles. How do I order one? Thank...
Why does Virgin Media Connect say all is fine in rooms therefore no free WIFI pods required but two different WIFI checkers have 11 or less download. PS Even Virgin Media checkers states 5.8
Hi,I've started experiencing high amounts of packet loss and unstable ping whilst gaming. It hasn't been something i've noticed before so I think it's a fairly recent phenomenon.I have a Super Hub 3 operating in modem mode with an Asus TUF AX5400 rou...
My hub3 light has been constant red for around 2 months now, even after restarts and being placed in a well ventilated area. It's starting to feel warm so having to switch off when leaving house and at night.I’ve tried to sort it via the help section...
I have had a pod turn up. It had absolutely nothing by way of instructions on how to set up.I see something that says just plug it in but how do I know its working/doing anythingDoes anyone know how to identify it on the connected devices list on th...
On 13.9.22 I came home from work to find Virgin have fitted the brown square box for broadband to the external wall of my house without any sign up to Virgin or permission and ran cables to it under my garden. I have tried raising this on the phone ...
I have seen numerous posts on the subject of “network blocked”. Access denied has anyone found a work around?virgin dropped last night. Did the usual, un plug, restart etc. but router stating the network is blocked. Made an appointment for engineer ...
The power light on my hub 3 has turned red. Initially it stopped all internet service, however after a reboot the internet seems to be working again.The light stays red after reboots and unplugging-re plugging in cables, and Wi-Fi can sometimes drop ...
Hello,I recently upgraded from 200mbps to 1Gbps broadband. I had the Hub 3 previously and it was set to modem mode and I had an Archer AX50 attached as the router. I mostly got the advertised speed over the years that I had this package.After upgradi...
