Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin media wifi pods
Can you wire the small WiFi mesh type pods in with a ethernet wire incoming not outgoingI've got a wire from the router running downstairs and rather than pay for an ap I've got 3 of these to useThanks
Fixing IP address issue Hub 3
If I change my IPV4 settings and enter a IP addresses, subnet, default gateway and preferred DNS. Eg: 192.168.0.50. 255.255.255.0. 192.168.0.1.My wired internet goes offline for a few seconds but then says 'Network Internet Access' but the internet d...
Resolved! Packet loss
Hello,I've been having packet loss issues for a while now and I have tried contacting Virgin Media via Whatsapp for support, but all that was able to be done was factory resetting the router, which did nothing.I have used multiple programs to try and...
Resolved! Need new hub
The light on my hub/router is now red and it is hot to the touch. I understand this means it needs replacing. How do I get this done?
Solid red light on hub.
Hi, since a while now the white led at the bottom is solid red instead of white. I have called with virgin several times and they keep insisting it it due to the bandwidth that this led is red i.e. too many big users on wifi. I have very irratic wifi...
Resolved! FTTP rollout in Dunblane
Hi there - apparently Virgin are rolling out fibre in our area - but it seems really patchy and only digging up a couple of hundred yards at a time! I'm keen to know when - or if - I am on plans for FTTP by Virgin - where could I find this out? Many ...
Internet drop outs, poor coverage, live chat unhelpful
Hello, for a long time now our broadband has been periodically dropping out and the wifi coverage in some rooms upstairs is poor. I’ve contacted live chat about these issues and they have sent out a mesh pod that hasn’t really improved the situation...
Frequent Internet dropouts and Superhub logs "SYNC Timing Synchronization failure"
Hi,Historically my Virgin Media broadband has been very stable - which is good as I work from home and rely on it!However in the last few days I've increasingly had a number of short (< 5min) dropouts. I've noted about 6 so far today. I rebooted th...
help me bad broadband
For weeks ive had the slowest intertnet i have hub 5. I stream for work and its now affecting my work as i can't stream my internet is always dropping, sometimes upload speed of like 1 or lessReset my router atleast 20 times, no change, mmoved router...
Broadband dropping out
My broadband has been continuously dropping out and then reconnecting over the last few weeks. It is then sometimes off for a longer period of time, as I work from home it’s becoming a pain. I have rebooted it many times
