Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub rattling

Hello,May I check if it is safe when my internet hub is rattling, sound like something has become lose inside. Thank yyouKim

Kimloan by Joining in
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Hub showing red light

Few months now, but having a similar issue to others on here from what I can see- we've had our hub for a few years and over the past few month our connection drops frequently and the router has to be reset almost daily, the bottom light which used t...

Hub 4 constant noisy fan

Hi, my Hub 4 is making a constant whirring noise which sounds like a fan. I've followed some of the other advice and reset it, hoovered any dust (there wasn't any I could see) but as soon as I turn it on it starts. It feels warm to touch too and ther...

Ellisol4 by Joining in
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  • 0 kudos

Day 4 No Broadband

Currently now onto day 4 of no Internet at all. I've phoned up and they said somehow my device has been kicked off the network and it would take a minimum of 24 hours to reconnect. I've not heard anything back since and still without internet. Pretty...

RG1984 by Tuning in
  • 4 replies
  • 0 kudos

No Ranging Response received T3 timeout

Hi all,I saw a few other people also have report T3 timeout issues, but here's my thread as I have a different setup. I had a similar issue earlier in the year when VM moved to 100+mbps upload (raised here ).I've been having issues recently with my i...

nickdems by Tuning in
  • 6 replies
  • 0 kudos

3rd Wi-Fi booster needed

I have scanned the basement which is now a study, using the virgin connect app, and it states poor but it won’t let me order a 3rd booster. 

WiFi pod not connecting

WiFi pod (White) was working for a year but suddenly gone offline did try restart hub switching off pod for some time. All troubleshooting steps didn’t help to resolve the problem.still WiFi pod is offline.need support to resolve the issue.

svinodks by Joining in
  • 2 replies
  • 0 kudos

Hub 3 not connecting to internet (access denied)

Hi all,Our internet stopped working, so I reset the hub 3... but then it refused to connect again. With green arrows flashing. So I factory reset the hub 3, and now get green power light full on, wifi green full on, and green arrows still flashing, o...

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