Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Why so poor?

We switched from Sky broadband (old fashioned ADSL) to Virgin Fibre a few weeks ago and we’ve had nothing but problems since. Tonight was the last straw when it once again disconnected during a Zwift race. Every night streaming starts to buffer and n...

Connect app does not work

Hi,Virgin connect app does not work, it's connected go hub 4 OK, but does not pause any devices, even when it says the device is paused! I've rebooted the hum numerous times, unstalled the app as well and tried it on other phones and still no luck. B...

Virgin connect not pausing devices

Hi, Connect app not pausing devices even when it says its paused and when you go to unpause the device its says Ooooooops somethings wrong! I've rebooted the hub, reset it as well, including unstalling the app numerous times before asking!

Packet loss and intermittent connection issues

Hi all, Been having intermittent connectivity issues since last Thursday after a 1Gig upgrade. When I go to service status it states there are no problems in my postcode. If I click on the "Test your connection" button it comes back saying "looks lik...

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airz5 by Tuning in
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Resolved! Pausing devices

I am on the virgin media connect app with the hub3 and previously been able to pause devices but now not able to do it. Tried re installing the app and re boot of the hub. Iv just un paused one so that works but when I try to pause one it just spins ...

Whalley85 by On our wavelength
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Connection dropping

The connection keep dropping, every 20-30 min that’s very annoying, we can’t call couse they saying everything is fine witch is not . Very unhappy with Virgin from 3-4 weeks:(((

Been getting buffering and high ping spikes

I've noticed highish ping spikes and even buffering recently on twitch and Amazon and even cutting out altogether on the odd occasion, my general download and upload speed has been ok, I've got gigabyte vigin coming this week along with new superhub ...

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simsim3d by Joining in
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Hub4 Setting a different SSID

Over 6 months ago i changed the ssid names on my Hub4 for both 2.4 and 5 gb bands and selected to make them visible and saved the change. This was successful however the 2.4gb band keeps randomly returning to the default name on numerous occasions, w...

Hub 5 - separating 2Ghz from 5 Ghz

If the hub 5 won't separate the 2Ghz from 5 Ghz when adding devices can I ask to have it changed as engineer has been out rest it still no joy       [MOD EDIT: Subject title changed for clarity]