Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 4 connected without internet.
So iv recently been experiencing issues with my hub 4. I currently have 1100mb being delivered to my unit, however fastest speeds I ever achieve is around 200mb. The issue was previously on one device it would say connected without internet and would...
Resolved! Hub 3 with TP-Link TL-WPA7517 Powerline Adaptor
I've just installed the TP-Link TL-WPA7517 powerline kit onto my Hub 3 network (using the same SSIDs) and everything is working pretty well. However it seems to have caused the Hub 3 to get confused about what devices are connected to the network, b...
Port forwarding issue HUB 5
Greetings to the esteemed community,I seek your expertise regarding a technical matter concerning port forwarding on the HUB 5 device. Within my local area network (LAN), I possess multiple "smart devices" that can be accessed and controlled locally ...
Resolved! Hub 5
Hi, Currently we have a Hub 4, I've just accepted a contract renewal offer online after speaking to an agent online who has assured me that as part of this renewal i will receive a Hub 5 (I wanted to check first as we have some 2.5GB ethernet/Wifi6 d...
Hub 3
Hub 3 showing a red light. Also WiFi dropping in and out
WiFi Pod
I’ve had a wifi pod for around 6 month in which time it’s been great but yesterday it stop connecting and now just flashes white. I’ve tried moving it close to the route but it doesn’t work. Anyone got a fix?
Intermittent drop outs since neighbourhood outage
A couple of days ago the whole neighborhood lost connection. This coincided with me attempting to relocate my router. I have since been experiencing network drop outs (zoom freezing multiple times in a meeting) when it's been perfect for over a year ...
Signal fine for the last ten months the suddenly started dropping
Been a Virgin customer for the last year and not had any issues.Suddenly the signal keeps dropping and then reconnects 30 seconds later, this is happening every few hours. Rebooted, checked wires and makes no difference. I used the Virgin connect app...
Red light on Hub 3.0
Hiya,My Virgin Hub 3.0 router has had a solid red light for the past day and I was wondering if this issue could be resolved, please?I did a factory reset with a pin and turned it off overnight yet the issue persists.The light initially flashes red w...
Resolved! Remove Broadband and Phone Cable Buried in the Ground
My house includes a disused box on the wall for two old broadband and phone connections. Digging my garden revealed these extend to a green tube only buried a shallow depth into the ground. Can I just remove all these myself?
