Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Hub 3 keep disconnecting for hours

Hello,sorry if my questions sounds stupid, but I am not really technical guy.. Thank you.VirginMedia exclusively brought Fibre to our house and flat (no other providers available), so it was an easy choice to upgrade from classic broadband. Unfortuna...

Alexa not working

HiWifi working fine. All my Alexas have gone off and won’t connect for the last day. I tried one on a mobile connection and it worked. Wondered if VM are blocking?

Which cable should i use for my homehub4?

Hi guys, Trying to work out which cable to send back and which one to;dr:Can i use my old virgin media cable that has the ASH-GISX101-VM01 supressor with my new virgin media cable with the built in supressor to connect my homehub4? (so two su...

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Pods not delivered yet

HelloI signed up to the O2 volt offer and have had my O2 benefits and my wifi boosted from 350mb to 500mb, all goodBut I haven't received my pod yet, any chance someone could look into this please, if there's a shortage then cool but really need one ...

Connecting to Tesla

Hi allI am trying to connect to my Tesla via WiFi. The car finds the WiFi signal and I have input the correct password, but it still will not connect. It worked fine with the previous Vodafone BB.I assume I have to make some changes or set things up ...

emcpeter by Joining in
  • 4 replies
  • 0 kudos

Unable to access Hub 3 on

Last night I had to reset my Hub 3, was having serious problems connecting to the internet. Managed to get it working today, PC is connected directly via ethernet but I cannot connect my phone or TV to the wifi. I tried to go onto the Hub 3 page but ...

Biggsy68 by Joining in
  • 10 replies
  • 0 kudos

erratic internet

I have a 500mb package and my internet can be awesome 1 minute and then it slows to a crawl. I've had virgin in and they replaced the router and it held and then after the engineer had left it went up and down again. What I mean by this is that 1 min...

xifa4 by Joining in
  • 1 replies
  • 0 kudos

Constant red light on 3.0 hub

Been like it for ages. Tried every fix. left with regular rebooting to get service back. Rang customer services who implied there was a network issue in my area – basically rubbish, I do get service but its obviously not right – spotty, inconsistent,...

VPN losing connection constantly

Good morning.  I have always been able to connect to my work VPN but since Monday last week I lost connection constantly. I have contacted IS and they say that there are several other members of staff who have had the same problem with Virgin but the...

New customer - can’t track order

Hi I’m a new broadband customer I ordered a new broadband package on 13th janu to be delivered on 16th… it is not 23rd and I have no dispatch email, account number, tracking number etc  I have a few emails from virgin of package deal and confirmation...

Kelte1 by Joining in
  • 1 replies
  • 0 kudos