POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi I made the payment early on my account a couple of days ago and then the payment has also come out on the day it says on the date direct debit.
So for the past 2 months my wifi just keeps disconnecting. Its very embarrassing when i am on a zoom call with a customer and i look over at my hub and its completely blank .Lights are a no show .. Has anyone else had this issue as its becoming a **b...
So It's been ongoing issue for me since 1 week. Broadband is ON and OFF. Drops on average every 5-20 min. Tried to report several times but being asked to check if the fault remains after 24hrs. When back after 24hrs - same message appears. Frustrat...
Since updating to version 5 hub dns on udp port 53 failing
So I have a hub 3 and the coverage is poor so for the last 2 years I've been using an external router to connect my wireless devices. I'm on the 250 package and with the asus router have been getting 250 all the way through the house.Noticed recentl...
There was a service outage earlier today, it seems to have been resolved according to the status page. However my wifi is not working and my hub will not reset. I turn it off and on, solid white light. Pressed the reset button for 15 seconds, same. A...
My broadband died and I've had a full loss of service since the 9th June. I've called Virgin Media several times, I've had engineers come out etc. The long and short of it is the working will take 6-8 weeks, but I cannot cancel my contract or try and...
