POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Since 4th April 23 VM have really messed up. We've only had 20% of our services working in the house and raised complaint to get stuff resolved ,which they just closed without any contact. Im day 6 without full services.The "big outage" last week has...
How can I get a new booster please. My current one is forever dropping out and I'm getting 11mg download on a 100mg package! Thanks
My Hub 3.0 is working fine on wired connection but no connection at all on wireless for any device; phone, printer, laptop. Hub home page shows Wireless as good for both 2.4Ghz & 5Ghz. A faulty Hub?Any suggestions please?
For around a week and a half I've had big issues with my Virgin broadband, I believe I'm on the 250mbps package and I've not had issues in the almost 2 years I've had it. Now suddenly I'm getting constantly disconnected all the time on my PS5, Smart ...
Dear Sir/Madam,I have recently switched to Virgin Gigabit broadband in March, the cable speed is good (though around 940mbps and never exceed 1000mbps), however the WIFI speed is super slow, if I keep my iPhone 14 pro max half a meter to the router, ...
Total networking dummy here, so apologies if this is info-lite. Over the last week, our Hub 3 router has been frequently bringing up the error 'Internet may not be available'. Yesterday for example it happened four times, at different periods (mornin...
Hi, My virgin WiFi Hub 3.0 has got a constant orange light and our internet is working intermittently. I have: - turned it on and off at the wall - checked all cables, switches etc for loose connections - pressed reset button for 15 seconds and the ...
Getting under 20mb in the rooms upstairs and we have 2 pods and the virgin engineer has been out to fix it. How can I get the £100 credit .
Please refer me to somewhere I can cancel my broadband account, by phone I am unable to do this as I do not know my memorable word, as I do not think I ever set this up when I opened my account.I have already joined a different provider so discounts ...
I have no been trying to activate my virgin WiFi pods and fix my virgin connect app for nearly 3 weeks after probably 10 phone calls and being told I will get acall back 3-4 times and have not received 1 I am absolutely disgusted with the service I h...
