Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Internet keeps disconnecting

We've had virgin for nearly 3 months, and every day at random times, the internet drops off and the router blinks red for 5 minutes or till we restart the box and then reconnects. I know this means the router is trying to find a connection, but I am ...

Hub 3.0 keeps losing connection

Recently my Hub 3.0 has been intermittently losing connection. The dropout can last from a few minutes up to 30 minutes at a time. During a downtime, both wired and wireless connections are affected, and using different computers. I've changed cables...

bn37qp by Tuning in
  • 9 replies
  • 0 kudos

Poor service

Hey, I've been a virgin customer for only 6 weeks now and I am not impressed. I had issues with installation where the 1st engineer installed the wrong equipment for broadband and telly,  realised it was the wrong equipment drilled holes and attached...

Plates28 by Joining in
  • 0 replies
  • 0 kudos

Resolved! Hub 3.0 now showing red light

My Hub 3.0 has been showing an orange/red light since yesterday lunchtime. The Hub appears to be working fine, with no loss of internet, and is barely warm if anything to the touch.I have checked service status online and gone through all advised pro...

LindaRD by Joining in
  • 1 replies
  • 0 kudos

Red light on Hub 3

HiAs many others have reported the power light on my Hub 3 has recently turned red and wifi has become unstable.I have carried out all the recommended tests- pin factory reset , power off / on, cable disconnection / reconnection and have ensured the ...

JonB2017 by Joining in
  • 1 replies
  • 0 kudos

Remote Reboot

Hello,We’ve been having some trouble with VM Broadband recently where it has stopped working and the only thing that seems to resolve the issue is turning the router off and then on again.I’m away from home at the moment and the internet has dropped ...

MarkyUK by On our wavelength
  • 7 replies
  • 0 kudos

Resolved! superhub 5 fault, incorrect details on web page

I had an Superhub 5 delivered back in march after upgrading to 1Gig., Hub has never worked properly and states that  I don't have anything connected by Wi-F.  3 pods are shown as being connected by ethernet cable as is my mobile phone, I tried to hav...

preston46 by On our wavelength
  • 3 replies
  • 0 kudos