Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Is this stopping me getting 1GB speeds

Hi,this is my first forum post so I hope someone can help me? I have been with VM for years with a steady 500mbps connection without issue but in Oct 22 I was upgraded to a 1GB connection with a new Hub 5. The Hub 5 is in modem mode connected to TP l...


Resolved! 3.1 Upstream Channel

Hi all,Noticed that at some point within the last few months that I have been assigned my first docsis 3.1 Upstream channel. Now, I don't quite notice any difference in relation to latency, wondering if this is just part of a bigger roll out or if in...

Resolved! Wi-Fi pods - failed orders

I’ve had exactly the same experience. Ordered 4 times and a “absolute guarantee “ that the Wi-Fi pod will be delivered in 3-5 days .. it just doesn’t arrive ..this is what the last agent said to me:” I have successfully processed the POD Please be re...

KP19 by Joining in
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connection issues

Ok, so for at least the past day or 2, I have been having severe internet issues.  Speed tests have varied (when the speed test has managed to connect.The numbers vary between 0.35 Mbps, 16 Mbps, 22 Mbps, 55 Mbps, 83 Mbps, 185 Mbps, 223 Mbps, and wha...

wolvie by On our wavelength
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Media Connect can't find Hub4

Had VM for a week, all working fine - broadband, WiFi, TV 360, But I cannot get media connect to see the hub. It says it can't find the hub, goes through the installation, collects data, then says it still can't find it - even if I'm standing next to...

Since outage

Since virgin went down in my area recently, my devices, of which there are 40, are failing to obtain ip address when connecting to the WiFi.  Also, devices connected via Ethernet are also offline.   I’ve rebooted and also done hard reset but still no...

No wifi in some rooms and limited in others

Hiwhen I signed up over a Month ago I explained our useage and I was guaranteed Wi-Fi in every room with a particular package. To date we have no Wi-Fi in some rooms and limited in others. We can’t play the fire tv stick or browse uninterrupted on ou...

Internet randomly dropping during day and night

Hi,For about 2 weeks now my internet at home keeps on randomly cutting off for minutes randomly many times per day and at night.Can someone please explain is going on as it's driving me nuts, here are the logs:Item Status CommentsAcquired Downstream ...

Alex09 by Joining in
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