POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have recently upgraded to the hub five.I have fairly new iPhones in the house and Xbox x and iPad Pro. I have no idea whether these can pick up 5 GHz signals.I have heard it is beneficial to turn off the 2.4 GHz signal on the router.I was wondering...
I WFH and found that my internet is down yesterday due to work in the area according the online service checker. I had to use my data for the whole day but was told that it would be fixed by 3:00pm, so I waited.By around 9pm the same day, internet ...
Hi, I am paying for the Volt Gig1 service and I have a bit of a black spot in one of my rooms, I should be eligible for a wifi pod however am unable to do so within the connect app. I have tried contacting customer services no less than 6 times and b...
my wifi has been dropping out intermittently over the last few weeks but does not connect at all now. the hard wired ethernet connections are fine but although my devices look connected (full strength signal, the little kite thing) there is no connec...
So whats soo good about the hub 5 compared to the 3? I used to get lots of bad internet issues with the 3 does the 5 help? And I pay for 250mb is it true the hub 5 rewards you with more?
Hi,We have just signed up for a Virgin Business Fibre broadband service. They have sent us a Hitron Chita router which is basically working (i.e. we have internet), but we are unable to create Port Forwarding rulesWhen I go to the Port Forward sectio...
I see there are previous posts on this topic however I have tried the advice of resetting hub, reinstalling Virgin Connect app, and deleting the profile, but still cannot connect to the Hub 5.I only joined Virgin this week and haven’t been able to co...
Just joined virgin media from Sky. I'm on the 1 gig Internet package. Speeds next to the router are fine but I don't get coverage across my house. With Sky I had boosters provided but the virgin installer insisted I wouldn't need them. How do I get b...
Hi thereOur Hub 3.0 has had a red light for the past week but seems to be working fine otherwise. I've turned the router on and off, and also reset it to no effect. The online diagnostics simply says "looks like there's an intermittent issue signal i...
I tried everything including resetting the hub, deleting and reinstalling the app etc although I’m connected to the hub but the connect app can not find the hub& the other things that are connected to it.
