Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Connecting Devices to WiFi Pod instead of Hub4

Hello, I recently got a Pod from Virgin Media due to internet speed issues in my office upstairs. I have now installed this and checked the "Virgin Connect" app which shows some devices have connected to it. However, my work laptop, which is the main...

rhij7xx by Joining in
  • 1 replies
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Red light on router

I have a permanent red light in my router and I have followed the advice on other post with the same problem.

Dbwfc by Joining in
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  • 0 kudos

Loss Of Broadband And Landline Phone ... No Support

I am disabled, totally housebound and live alone. Because of my isolation I am dependent on my broadband and landline phone services to keep me connected to the outside world. I’ve tried contacting you by phone. But your customer service abroad canno...

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cherub1c by Joining in
  • 1 replies
  • 0 kudos

Please help - Broadband non service

Honestly I'm genuinely just desperate at this point to find anybody who is able or better yet willing to help me… please if anybody has experienced anything similar please please please advise! Apologies in advance for the lengthy post…Hi, i have rec...

Ben20 by Joining in
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Resolved! Broadband keeps dropping out

I have my hub set up in modem mode and have had it running successfully for years. Over the past get weeks we keep getting Internet drop outs for up to an hour and also latency issues. The virgin tools say nothing is wrong. What are the next steps as...

thebiz75 by Tuning in
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Re: SuperHub 3 Solid Red Light

Hi there,We are having the same issue, have had a solid red light for weeks now and signal has become more and more intermittent. Have reset the Hub 3.0 several times with full power cycle. Tried smart WiFi on and off and ran diagnostic tool through ...

cdowty by Joining in
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  • 0 kudos

Constant steady red light on hub 3.0

My hub 3.0 has a constant red light. I have switched off, unplugged, disconnected and reconnected all cables securely, but the red light persists. Wi fi is working fine and the hub is not overly hot. However the red light should not be on, should I? ...

Resolved! Moving an instalation

Hi we are reconfiguring our lounge and want to move our Virgin broadband and TV box to another part of our room , what is the cost and how long would I have to wait ?  Thanks . Anthony. 

Resolved! Issue with Hub3 red light issue

Hello team at VM, Have had an issue now for around 3 months, mainly the issue is with the WI-FI, the Hub3 has got a red light on it, as though it is on modem mode? Have read online that this is a fault with the router. I have had this router now for ...

EasyTV by Joining in
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  • 0 kudos