POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Over the past 6 weeks I've noticed the hub rebooting itself on a near daily basis. Occasionally when I log into the hub it also tells me there is a partial US only status. Now over the past week or so, sometimes after the hub reboots, wireless device...
We have switched to virgin m125 on a hub 3 after having sky. We seem to have 2 issues, these being weak / no signal upstairs and possibly interference from pretty much every device in the house- no signal in the kitchen if oven or hob are on, no sig...
Been having trouble for almost 1 year with disconnects, lag and no upload. Been messaging back and forth for ages. Now I've sent in the images of the broken box, which may well be the problem for us and our street. Now all of a sudden the private mes...
During the month of May and previous months, my BQM charts were all nice and level : However, since the beginning of June, they have been like this :As you can see - massive differences in the spikes?!! My speeds and service are still the same as I c...
How do I order a Wi-Fi booster? I was told one would be supplied as part of my installation but it wasn’t. I cannot get device connected to hub via Virgin Media Connect.
I'm honestly so fed up with everything Virgin Media, I have never not had issues with my servicesFor months my upload speed has never been above 5MB/s, currently it's sitting around 2MB/s.Work is near impossible, streaming is absolutely out of the qu...
Hi I’ve just switched to virgin Wi-Fi and have got the exact same issue and was wondering if anyone has a fix for it yet
We had a lightning strike extremely close to our flat yesterday, and since then our WiFi isn't working. Several fuses tripped and we heard a few pops, but not sure if the wall plug for the WiFi was one of them.At first the hub 5 was flashing red, and...
I need the same- can’t find out how to order a pod anywhere? Please advise!
I cannot get the Virgin Media Connect app to connect to my Hub 4 whatever I try. All the usual things done such as switching off/on, unplugging, moving it and me around etc... but Connect refuses to connect!
