Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

WiFi available in my area but not my house

Recently moved to a new house and currently trying to set up WiFi, when I search the postcode (OX2 9BE) it says that virgin media is available in my area and the building I am in. However, because the building has been turned into flats, my address i...

PH97 by Joining in
  • 3 replies
  • 0 kudos

Hub 4 intermittent speeds

I had a hub 4 replace my broken hub 3 (red light issue) and it worked well for nearly two weeks. Now the hub has upload speeds of less than 1mb and an intermittent download speeds. I’ve been told it’s an area issue but I was also told this with the b...

tomg579 by Joining in
  • 1 replies
  • 0 kudos

Can't Log In to Connect App

Hello,I cannot log in to the Virgin Media Connect app. It comes up with an error saying it cannot connect to the server. I have tried uninstalling and reinstalling but same issue. Best,Honor

HSang by Joining in
  • 1 replies
  • 0 kudos

Wifi on hub 4 not working

Sorry to trouble you but I have a problem with the Wi-Fi on the Virgin hub 4 I have the 1GB  version now it was fine I had the ssid showing in my connections on the pc with both Wi-Fi connection there no problems until last when the daughter said she...

lewi1968 by Tuning in
  • 5 replies
  • 0 kudos

WiFi Pods

Just had Virgin installed 4 days ago and tested the Wifi with the Connect app. 5 rooms in my house either have no coverage or less than 20Mb/s  (0-13). The connect app doesn't point me in the direction of being able to order anything to improve this....

Resolved! Faulty wi fi pods

I have 3 wi fi pods which were working perfectly before a power outage. For over a week now they have been blinking a white light. I tried several things that were recommended online before ringing Virgin. During a lengthy phone call the pleasant cha...

webbc by On our wavelength
  • 9 replies
  • 0 kudos

Hun 5 green flashing light

I had the hub 5 installed yesterday. This morning at just before midday it turned off and back on and has had a green flashing light since then. It’s now 8:29pm. I’ve turned it off and on Ive done a pin reset and it is still flashing. That is 8 hours...

gillhoose by On our wavelength
  • 3 replies
  • 0 kudos

Utterly Useless Broadband

Over the past month, VM had the rude cheek to increase my bill by £20 and yet in the same space of time, my road has had THREE Broadband faults which CLEARLY have not been fixed properly. 17th Feb’22 - Fault Ref: 010447776Today, 1st March - Fault Ref...