POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi, Just joined Virgin as my friend is a customer with a great ubiquiti home network setup.Virgin was installed a few days back and all my ubiquiti equipment arrived today.I have just found out that you can't out the 5x routers into a bridge/hub mode...
I was sent a Hub 4 a week ago, installed it, and have been having issues ever since. The box randomly reboots itself multiple times a day, usually every 6-8 hours (although sometimes much more frequently), and usually taking 10-15 mins to recover eac...
Hi, Wondering if anyone can help/has experienced this before? I have a Hub5 and its been in modem mode since receiving it well over a year ago. This morning all my devices were not connecting to the internet of my main router, I checked the Hub5 and ...
I have been having issues today with accessing g mail and also all Virgin company websites. I can't even check service status.When I rang Virgin they weren't aware of any issues, can anyone advise what is going on?Many thanks
Hi,We have two Netgear Powerline plugs set up to allow us to watch programmes recorded on the Tivo box to be viewed via the V6 box, and vice versa. So far, no problems...However, recently we have been plagued by some kind of alarm which so far we hav...
Good Morning,I am extremely upset because I have just received a text message from Virgin Media saying that they will cut my services off due to late payment. Three days ago, I spoke to an agent via WhatsApp who assured me that the payment would be t...
I have been through all the procedures, testing, resets and restarts both by the ConnectApp, and by the Call Centre! We have also had an engineer out to check. All he did was to say i had an issue with speed being too high, reduced the speed and left...
Yet again no Internet - have reset hub twice and after 10 minutes I still got flashing green arrows. Had a visit from EE/BTW rep a couple of days ago offering a competitive package for less than vm including a buyout of my vm contract. Wish I'd taken...
Hi all I have had issues with the internet for the past month when it keeps intermittently dropping out randomly on various devices in the house.VM decided to upgrade me from Hub 3 to HUB 5 and change a bit of the mains cabling coming in but now my w...
Despite contacting Virgin media 4 times since December 2023 because I don't have internet installed, I am still to receive a call back & today is Friday 22nd March 2024!I found the offer on moneysavingexpert.com and signed up for Virgin's broadband d...
