Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
WiFi Connected 'No internet' only on laptops but works on phones
To keep it shrot as possilbe, jsut mvoed ont Virgin media for the past month, nothing but issues.My works laptop, personal laptop and Desktop will consistanty be connected to the WiFi but have no ineternet. I've had comapny IT involed, flushed the DN...
WiFi keeps disconnecting
Hi all, last week we re joined Virgin broadband from Sky Superfast. Our Sky Broadband was quite slow so we wanted to “upgrade” to fibre. We originally had it installed before covid so everything was in place for us to reconnect with the Hub 3.Since w...
WiFi pod faulty I've called 4 times for replacement and it's been a month
WiFi pod faulty been flashing white for a month I've called 4 times between waiting 10 days for the replacement and now it's been a month and still nothing
New Home - Broadband
I moved to a new home, I have a vigin media box here at home. Wonder whether I can apply for a new connection, which might not require drilling.
Hub 5 Rebooting Every Week
Hi,Ive received a hub 5 due to my previous hub 4 failing. It has been working well but for some reason it keeps rebooting between 2-3am every Tuesday morning. So far its happened twice in the last 2 weeks. I have called CS multiple times but I just g...
Home wifi signal
I'm not very tech savvy...I'm one of those press a button and hope..For past 4/5 months I keep getting....connected without Internet on my android phone when I go to the back of my house or garden...I have a tiny house lolI also get a drop with Inter...
wifi not working
it started disconnecting last night which I ignored because it happens a lot then woke up this morning & now it's not working at all, my phone says "connected without internet". the app says all my services should be working, and virgin removes the o...
Hub 3 Red Light & Heat radiating
Hi,I'm having issues with my Hub 3. There's a continuous red light and heat radiating from it, almost like a radiator. I tried the pin hole reset and left the the router off the whole night but no improvement. I called but they said it's fine. I have...
Red light on Virgin Media Hub
I also have had a red light for months and intermittent internet. Whenever I have called I’ve just been told to reset and been fobbed off. Please sort
Confirmed - Black WiFi pods Ethernet Backhaul!
Finally got my hands on 2 Black/WiFi 6 pods from virgin (The one that look like a mini hub5).I can confirm that they DO indeed support ethernet backhaul! I've been looking all over internet and couldn't find an answer.I was finally able to test it my...
