Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 4 Access
Hi, I have been trying for far too long to get access to my hub. I have an electric charger that I suspect could be on the wrong setting but my Hub 4 just keeps giving me a black white screen. Looks like it may be a common problem but it is frustrati...
Smart life routing problem
Smart devices by Smart life App can not be controlled over VM network C:\tracetcp_v1.0.3>tracert 34.251.67.249Tracing route to ec2-34-251-67-249.eu-west-1.compute.amazonaws.com [34.251.67.249]over a maximum of 30 hops:1 8 ms 6 ms 8 ms 10.112.32.1332 ...
Want to Order Wifi Booster/Pod
Hi - my coverage is very poor in some of my rooms. I have tried ordering a pod/booster via both apps but it just sends me round in circles. Can I order one here at all please?
WI-FI Boosters have ceased pairing/working
Appx 5 years ago following repeated Wi-Fi connectivity issues Virgin Media sent me a pair of boosters - which immediately solved all problems.Last week the downstairs booster stopped working. White light was on but no longer provided any Wi-Fi connec...
Resolved! Replacement hub
I have been promised a replacement hub twice now after waiting hours, and I do mean hours, to speak to a representative. Still no hub...How do I resolve this without going through every soul destroying stage again?
Resolved! TP-Link WiFi 6 OneMesh Router
So i get alot of lag when im streaming, even with my 1GB connection, 1 TV is on Network cable the other is wifi, i have VM wifi boosters close to the 2nd TVi want to ADD a router in the mix, How would i go about it? do i take the VM router away? Ec...
Second pod
Can an admin help ordering a second pod?
Connect App Pausing Issues
I have a Virgin Media 5x Hub. Since I had this installed in my home (April 2024), I have not been able to pause devices at night time. I would like to be able to pause my Sons devices for bed time. When is this issue going to be resolved?
blocked domain? - no email
Is it possible that my VM Hub3 has blocked access to one domain?(this is a domain that I own and use for my email)I have no problems accessing a that domain via 4G on a mobile device, or from external servers (i.e. an SSL checker).The only problem is...
Router 3.0 permanent red light.
Permanent red light on 3.0 router and got no help when I called Virgin Media. I was told its normal. After being a customer for years I know its not normal. I read comments on here and it states it could be over heating which is concerning. Any help ...
