POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, had a red light on my hub 3 for a few weeks, done everything on the troubleshoot step by step nothings worked, also contacted Virgin Media who never really sort anything and I'm still having problems connecting to my Internet.
Hello,I am new here. Been trying to setup Cloudflare to access my Unraid server but experiencing difficulties. After searching I discover I need to operate my Hub in modem mode and add a router to my home network. I need suggestions for suitable rout...
Hi, I’ve just run a broadband test on each room and four of my rooms have very poor WiFi. Can a virgin member order the pods for me or do I need to call to request these ?
Information:Our house has two floors, made of thick walls, and has 4 rooms upstairs, (1 bedroom being added downstairs)The living room (downstairs) is equipped with Virgin Media's Hub 5 router offering Wi-Fi 6 technology (package of 1200 Mpbs or 1.2 ...
I have same issue, updated package because of terrible WiFi coverage, and can't get WiFi pods....The connect app says I have 25 mbps at best in kitchen, bedroom and my office. Then says everything is great and big green thumbs up, but we are guarante...
I recently signed up to the Big Volt bundle and as I understand it I have the availability of 3 free wifi boosters should I need them. However there is no Option to order a booster can u advice how i can get one?
Hi, we’ve had virgin media for years and have never experienced many issues, however last month we got a new box and since then the WiFi drops out very regularly throughout the day and the light on the box is orange.I called the support team however ...
My Hub 5 is showing red light and no internet access. Can anyone help me out? How to sort this?
When hub 3 switching on - the main LED is constant Orange.After half a minute or minute - it set 2-3 other LED indicators to be green, then red, then off. And then only main power LED still does Orange.The hub itself does not work, does not provide a...
Hi, got a constant red light on my Hub 3. I’ve checked all the connections, restarted and reset the hub but nothing has made a difference. I’ve tried calling and using online chat to solve the problem but I’m getting nowhere. The adviser’s have just ...
