Recent DiscussionsRouter randomly reboots and freezes – likely hardware fault, no support received Hello, I’m experiencing ongoing issues with my Virgin Media broadband and haven’t been able to get any support through WhatsApp or online login. **Issues:** - The router **randomly reboots itself ...Very low WIFI after upgrade to Gig 1 broadband Using Hub4 connected to M4 iMac and iPhone 13. I have just updated my package to Gig 1 broadband having previously been on M500. Tests I have carried out show that my iMac is connected to the router...Packet loss Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on ...Packet Loss I've been having sporadic 100% packet loss in the last few weeks, most notably today for most of the day and then again this evening. I called the automated line and its reporting no faults. https:...Solid Red light on Hub 3 My WiFi has stopped today. The service status is green. I’ve turned off the hub and unplugged it. It’s now stone cold but still has this overheating red light on. I can’t see anyway of contacting Vir...2.4Ghz on guest network My hub 3 is set for 2.4 and 5 ghz but I only want 2.4 on my guest network. SSIDs I have OG and OGguest. How do I set this up please. Managing Hub 3 Hi, I've been trying to access my Hub 3 using the ip address 192.138.0.1 but the login page is not appearing. I've reset the router but still no joy. Any guidance would be much appreciated. Intermittent signal in your area. I've had the whole day with no Internet as for some reason when I tried to do a status check I get a message saying intermittent signal in my area. There are no ongoing works in my area according t...Superhub 3 - RED LIGHT Hi, Once again after 2 years of the previous being swapped, I've noticed the Superhub 3 showing the red light / overheat warning. It isn't just related to the high heat as this has been present for ...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...
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