Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Need engineer visit
My Hub4 is having connectivity issues as you’ll see in the graphs. Also when the hub is in modem mode I cannot connect a router to it through Ethernet as no internet is sent through any of the 4 ports. So hub4 Ethernet ports don’t work in modem mode ...
Wi-Fi pod flashing blue
After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Howeve...
My WiFi is constantly dropping out. wet weather seems to make it even worst.
Hi,I hope someone can help.My broadband is just constantly dropping out I don't think its the hub more the dropping of the signal into the hub.That said one of the checks says that there is poor signal on all of the 18 devices linked to the hub.Howev...
Internet Access Denied
The dreaded flashing green arrows and internet Access Denied Hub 3.0 status report suddenly about an hour ago. Rebooted several times. Wen and phone status report no broadband issues. Technician booked for three days time. What's the betting it actua...
Resolved! Hub 5x WiFi to garden room?
Hi, Firstly my knowledge of WiFi etc is limited so please bare with me.I used to have sky broadband in the house then I had a cable ran down the garden into the garden room where i connected an old router in to have WiFi down there. I have recently h...
Ethernet PCs Not Seen On Home Network
In connection with this problem I ran the network diagnostics tool on my hub 3.0It came back with "gateway ipv4 address is invalid"How do I fix this please?
Massive Latency
So I have had 3 conversations with Virgin recently about lost packets and massive latency pinging 1.1.1.1. The guys on the phone do not know what I am talking about and tell me they will monitor my connection for 48 hours. That has now passed and ...
WPS
Got a Hub 4 trying to connect a cannon printer wirlessley through the WPS button, when I press it for 2 seconds the light turns blue and blinks, but after everything is done solid blue, the printer does not conect. the problem i have when I have sear...
My Hub 3.0 keeps rebooting
This has been going on for nearly three weeks usually during weekends but it’s rebooted 4 or 5 times today.. it’s Thursday and I work from home. What’s going on?
Issues with Superhub 5 dropping internet connection/wifi 6 frequently.
Hi all!I was just wondering if anyone could shed light on a recent issue I'm having with my Broadband. I'm on a 1gb connection with a superhub 5. Up until the last week or so things have been working smoothly and I've had great signal throughout my h...
