Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Broadband drops of every night at 00:05

Well I have weeks of my broadband dropping off just after midnight.Then takes 45 min to come back on and reconnect everything so i can switch the light off and go to bed.Many calls to VM Rubbish response.Raised a complaint that was a waste of time.Th...

bowers6 by Tuning in
  • 49 replies
  • 0 kudos

Resolved! Does anyone have good broadband

I am extremely disappointed/angry with the service or lack of service provided by Virgin Broadband. I have now experienced THREE days of constant outages to my service.   I wish I had ever left Sky.   Although a slower speed, service was reliable and...

Pod connection unknown

I received my pod yesterday, it's currently placed 1m from Hub5 but nothing seems to be happening.The pods light pulses green and then white and flash blue before cycling through. I've reset the hub (holding reset button for 30 seconds) and restarted...

samosa by Superfast
  • 4 replies
  • 0 kudos

Phone fibre switch if in modem mode

I see that we are switching to fibre for the phone service. I have my hub set to modem mode as I use my own Wi-Fi router. Does the fibre phone require the virgin hub to be in router mode?

Resolved! Connection problems in Maidenhead Coxgreen

Dear All,I have connection problems in Maidenhead, cox green, furrow way. Internet is sometimes up and down. Could you please check my problem ASAP as I am working home office.Kind Regards,                       

tdmehmet by Joining in
  • 2 replies
  • 0 kudos

Extremely Slow Upload Speeds

Over the past 6 weeks, I have had a few days a week where my upload speed has dropped to below 1Mbps for a few hours. Checking the virgin media status website over that time period, sometimes it would say there's a fault in my area but other times I ...

MMctown by Joining in
  • 6 replies
  • 0 kudos

Wifi wont download Photos

My wifi is working for everything except for showing photo/video posts on Facebook, what’s app and Instagram posts/stories, and youtube. Yet downloads, streaming, uploading etc is perfect. however when I switch of my wifi, those things work on regula...