Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub 5 flashing red light

Hi there, My Hub 5 has a flashing red light. I’ve checked cables and all are fine, I’ve restarted a couple of times and still flashing red. I’ve also called the phone line to check for faults in my area and it says there aren’t any. I’m not really su...

F_m_a by Joining in
  • 3 replies
  • 0 kudos

WiFi pod issue

HiI recieved my 2nd WiFi pod today. After I installed it, the first one wouldn't connect. So I deleted the first one from the app and now the app can't find it. I have tried turning the pod off and on and it goes green followed by no light but the ap...

jamal6008 by On our wavelength
  • 5 replies
  • 0 kudos

Apple TV App on LG Smart TV

I swapped to Virgin Media broadband in April and ever since swapping, the Apple TV app on my LG TV will only play shows when limited to SD playback. When trying to play in HD the show starts streaming and I get around 20-30 seconds of viewing before ...

Flashing green light hub 4

Hi,My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. It resets itself with ...

R_Khan by On our wavelength
  • 7 replies
  • 0 kudos

Resolved! Need a Definitive answer to my network issues

First time post here but im at my wits end with the signal issues. I had a engineer initially come in June after my internet was down for multiple hours at a time, reviewed the hub and said how are you even receiving signal.  Then went through all th...

Devices connected to my network

I’ve just used the Connect app and have a list of devices connected to my network.  Some of these are identified as TVs, computers etc..A further nine are only identified as “Other”.  It is clear from the description what some of these are, and I rec...

Virgin issues with no fix

I have had Internet issues for several months. Up to hundreds of drop offs (lasting seconds) a day. I've determined it's the connection from router to Internet (not wifi).Errors in router logs, monitoring from Internet site sees same results, pinging...

radox3 by Joining in
  • 2 replies
  • 0 kudos

Broadband Issues

Any suggestions?Network LogTime Priority Description12/08/2023 13:37:12noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;11/08/2023 05:23:20criticalNo Ranging Response received - T3 time-out;CM-MAC=**:*...