Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Can 1 device slow down internet for the rest connected

Hi Guys, I was wondering if anyone can help. My dad uses an android box called "Evpad" to watch asian drama's, movies and whenever he's using it 8/10 it will somehow slow down my entire internet connection elsewhere. Gaming will lag with over 500 pin...

alan_uk by On our wavelength
  • 4 replies
  • 0 kudos

VM Connect app can't find hub

My phone is connected to the hub's network, however the VM Connect app is returning a "Hub not found" error. From my phone I can login to the hub via and see my phone in the list of connected devices.

robaj by Joining in
  • 3 replies
  • 0 kudos

Wifi keeps dropping

I have recently had my new hub delivered and ever since I set it up the Internet has been temperamental. It is located on the bottom floor and is fine when using it on the bottom floor. However if you are on the middle floor it is fine for a bit and ...

WiFi not working

My WiFi has decided to stop working all together. The broadband works via an Ethernet cable but the WiFi is totally dead. I have gone through the ridiculous throw a 6 to start automated system and it says there is no problem, the chat bot asks questi...

Previous broadband provider cancellation

Hi,Left Utility warehouse for Virgin fibre. My question is simple, is it up to me or Virgin to inform UW of this? I know on mobile phones that the new provider does this but I’ve never switched broadband at a same address before, only when I’ve moved...

Resolved! Broadband keeps dropping out

Hi - have had longstanding issues of broadband just dropping out at variable frequencies from every few hours to every few minutes. The outage lasts seconds to hours. On repeat testing of the network it says all is fine (except for once where is said...

AWilcock by Tuning in
  • 23 replies
  • 1 kudos

Home Server - Ports Blocked?

I'm a residential customer with a typical 500mbps package. My Virgin media router is set to "modem-only mode" and I use an external WiFi router.I have forwarded ports 80 TCP & 443 TCP on my router & allowed 80/tcp & 443/tcp on the servers ufw, howeve...

Hub 5x modem Mode with Asus Ax5400 router

Hi,I'm new to VM and have just had their new Hub 5x and 1Gig broadband installed.I am wanting to use my own router I've just purchased the Asus AX5400 mainly so I can setup express VPN. But also for better connection as I'm experiencing quite a few l...

Mnm2397 by Tuning in
  • 9 replies
  • 0 kudos