UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
My Wi-Fi network says "Hidden network" every time I go on there. I didn't think much of it until a couple of days ago. A few days ago, there were a lot of problems with Virgin Media and lots of blackouts. Now I can't go back into my network because I...
On top of the daily outage between midnight and 1am ( which have been happening since 2020), we have now getting regular outages throughout the day. Please can you look into this?Network Log TimePriorityDescription13/04/2023 10:46Warning!RCS Partial...
No internet since Tuesday pm, can't get any help. Earliest available technician visit Tuesday morning, so it would be a week without internet. Other half works from home, which is impossible without an internet connection. When I phoned, was put thro...
I have been on holiday but on returning found that the Wi-fi is not working properly. The Amazon fire stick right next to it works but any thing outside seems very poor. No connection to my computer next door. The Ethernet does not seem to work eithe...
Hey folks,So at the back of the (small) house we hardly get a Wi-Fi signal at all. For example the laptop next to me has been unable to connect to the Hub3 for an hour despite multiple resets of both devices. This is normal and has been for a year or...
Hi, this is the image I get when running a check on my router. My connection is working but I feel it could be better.When I ran this network diagnostic tool. I got the errors but no idea how to resolve them.Thanks In advance
I cannot connect my ring doorbell, I have renamed the 2 bands _2 & _5 but still not working, I've tried connecting when 5 is enabled and disabled, I tried auto & manually picking the channel its using.Ive removed the doorbell so it is next to the rou...
I have posted before about how to order Wi-Fi pods , had a private message stating I would receive a text message but still waiting for this to happen. All I want is to have the Wi-Fi range in every room as promised.
I am a relatively new Virgin Media broadband only subscriber. Have Hub 3, however despite super fast speeds, Wi-Fi is shocking! Tv is less than 3m from router and regularly get message saying No connection! iPhones won’t connect around the home. Kid...
Area 30/DL14. Happened a few times now, with the same outcome. Speed and reliability fine, then:The telltale sign of WiFi disconnecting from the internet on a device I happen to be usingHub 4's normally steady white band is now pulsating slowlyI try ...
