Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Compensation

We had no Internet service between the 26th Feb and 5th March. This was a total outage and we registered the issue with virgin. We have the email updates to prove that the issue was ongoing for this whole period, but we have had no compensation. How ...

Kirstyb2 by Joining in
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Ongoing connection issues

I am hoping this gets looked at by someone at Virgin.I have a Hub 4 with 1Gig. For several weeks now we are having issues with losing our connection.It happens several times a day and more often in the evenings.It is affecting work meetings during th...

Connection dropping NE38

I've had connection problems on and off all week.  I have to power cycle my Hub 3 to get the broadband going again.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1386750000-6.938256 qam322202750000-6.240256 qam93210750000-6.438256 ...

simon1975 by On our wavelength
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  • 0 kudos

WiFi Pod Ordering

 Hi guys hope you're well, just got the 1gbps package/router today, and as seen in the above screenshot I'm getting 16mbps in the bedroom and 5mbps in the office, just wondering a VM rep could order a Wifi Pod as part of the Wifi Max guarantee please...

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How to connect an Archer AX72 Pro to a super hub 3

Good EveningI have recently just brought a new Archer AX72 Pro router I have an idea on how to connect it to the hub 3 by placing the hub 3 in modem mode. Can anybody just give me some ideas? This is the first time doing this so want to make sure I'm...

Resolved! Hub5 and ethernet

Hi. I have received Hub5 on Tuesday, and WiFi seems to be working. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. Other companies had wall sockets with broadband and ethernet, but Vi...

aknn1974 by Tuning in
  • 23 replies
  • 0 kudos

Why is my router blue

HelloCan you tell me why my Virgin Media hub keeps stop work on the WI-FI drops all devices.Drops some device on cable as a red light on it.Also when I login to the hub it's blue and I get more setting why? And it's say UPC in top left.  I'll upload ...

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Mr_PNO by Joining in
  • 4 replies
  • 0 kudos

Post RS Errors on 2 channels + dropouts

HiGetting a fairly high number of post RS errors on 2 channels, regardless of restarting the modem. In terms of usage, getting high latency at times and connection will drop a few times a day.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Ch...

lmackle by Tuning in
  • 6 replies
  • 0 kudos