UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
We had no Internet service between the 26th Feb and 5th March. This was a total outage and we registered the issue with virgin. We have the email updates to prove that the issue was ongoing for this whole period, but we have had no compensation. How ...
I am hoping this gets looked at by someone at Virgin.I have a Hub 4 with 1Gig. For several weeks now we are having issues with losing our connection.It happens several times a day and more often in the evenings.It is affecting work meetings during th...
I've had connection problems on and off all week. I have to power cycle my Hub 3 to get the broadband going again.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1386750000-6.938256 qam322202750000-6.240256 qam93210750000-6.438256 ...
Internet disconnects several times a day, really annoying, been happen happening for weeks
 Hi guys hope you're well, just got the 1gbps package/router today, and as seen in the above screenshot I'm getting 16mbps in the bedroom and 5mbps in the office, just wondering a VM rep could order a Wifi Pod as part of the Wifi Max guarantee please...
Good EveningI have recently just brought a new Archer AX72 Pro router I have an idea on how to connect it to the hub 3 by placing the hub 3 in modem mode. Can anybody just give me some ideas? This is the first time doing this so want to make sure I'm...
Hi. I have received Hub5 on Tuesday, and WiFi seems to be working. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. Other companies had wall sockets with broadband and ethernet, but Vi...
HelloCan you tell me why my Virgin Media hub keeps stop work on the WI-FI drops all devices.Drops some device on cable as a red light on it.Also when I login to the hub it's blue and I get more setting why? And it's say UPC in top left. I'll upload ...
HiGetting a fairly high number of post RS errors on 2 channels, regardless of restarting the modem. In terms of usage, getting high latency at times and connection will drop a few times a day.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Ch...
Hi all i have a Hub3.and its a joke!top suggestions for which router to replace it with and put the hub3 into modem mode
