Recent DiscussionsNew VM Hub 5 - Wifi Pod not working After weeks of problems with Hub 4, Hub 5 has now arrived, but Wifi pod not connecting. Help? 15m Ethernet Cable I'm looking to move my router from its current location on the floor and next to TV, to a shelf on other side of room Therefore, can you please send me a 15 metre ethernet cable ? New Ubuntu Laptop and wifi speed issue I've just bought a new laptop running linux/ubuntu and experiencing wifi speed issues which I don't have with other devices, including another laptop running ubuntu. The problem I have is that the sp...SolvedLatency spikes/dropped packets, at wits end! Been using my M500 broadband line for a few years now and never had problems with Virgin Media, until two weeks ago. I started getting random latency spikes that's deeply affecting work calls and ga...Flashing red light on SH5, but internet appears to work I've had an issue with my SuperHub 5 for a few weeks now. If I restart the SH5, it will go through the startup process as normal (flashing white light, turning to steady after 2-3 minutes), but it n...Free upgrade from Hub 3 to Hub 5 please Hello VM Forum Team. I understand from a recent VM press release that VM has begun to upgrade those of us with Hub 3s and 4s to the Hub 5 without charge. Assuming there are no additional contractua...Red light on router permanently on Hi - my router has started misbehaving today and now displays a permanent red light. I am still getting broadband but my download speed has reduced to almost half normal speed. I have tried all of th...Constant red light on Hub The red light on my hub stays red all the time despite switching off. I still have working WiFi and Virgin TV. I have factory reset the hub, checked cables etc. and hub temperature but still red. I’v...Ethernet & wifi fails diagnostic tests Ever since we’ve had our install, out networking has suffered from intermittent internet loss, watching any streaming service, BBC Chan 4 etc will stop playing several times in one evening & start to...Connect App Upgraded to new Hub 5 yesterday, all seems working fine but VM Connect App says "We cant find your Hub". Searched previous discussions and tried ALL recommendations but still cannot find Hub? What sh...
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