Recent DiscussionsPods speed Hey all, so have 125 volted to 250mb When doing speedtest near router get nearabout 260-290 but when checking downstairs max i get is about 75ish. Have 3 pods, 1 upstairs and 2 downstairs and just n...VM Connect app unable to connect to Hub5 This started on Saturday 18 th Oct and as of today the VM Connect app cannot see the Hub 5 or my other devices. It was working when I first received the wifi block pod a week ago and even up to the ...WiFi pod causes cracked socket I’ve had a Wi-Fi pod upstairs for about a year and it has done a great job of boosting the signal around the house. However tonight I noticed quite a loud buzzing / fan noise from the pod. Worried ab...Intermittent Signal for 3 weeks Hi everyone, For 3 weeks my internet will keep cutting out briefly every 2-3 hours, and this is happening on devices connected via WiFi and ethernet. Before this time it has worked great. I am on...15m Ethernet Cable I'm looking to move my router from its current location on the floor and next to TV, to a shelf on other side of room Therefore, can you please send me a 15 metre ethernet cable ? Black WiFi pod not synch after Hub 5 upgrade I got an upgrade to a Hub 5 and my black WiFi pod which was synch to the previous hub is not working anymore. It’s just the white light flashing and it never gets solid white. Can someone help on how...Red light on router permanently on Hi - my router has started misbehaving today and now displays a permanent red light. I am still getting broadband but my download speed has reduced to almost half normal speed. I have tried all of th...Constant red light on Hub The red light on my hub stays red all the time despite switching off. I still have working WiFi and Virgin TV. I have factory reset the hub, checked cables etc. and hub temperature but still red. I’v...Flashing red light on SH5, but internet appears to work I've had an issue with my SuperHub 5 for a few weeks now. If I restart the SH5, it will go through the startup process as normal (flashing white light, turning to steady after 2-3 minutes), but it n...Latency spikes/dropped packets, at wits end! Been using my M500 broadband line for a few years now and never had problems with Virgin Media, until two weeks ago. I started getting random latency spikes that's deeply affecting work calls and ga...
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