POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
There has been a solid red light on my hub for a few days now. I have run all the checks, rebooted the hub and still it’s the same. I’m still getting internet but worried about it overheating. Please help…
Hi,the cover on our outside brown box is broken and won’t stay on leaving the cables exposed right by the front of the house where people walk past, and also exposed to the elements. Is there any way a replacement can be securely fitted? No idea why ...
HiI was just looking for some advice regarding the new installation at my property. The sub-contractor of virgin media simply dropped the cable in my front garden instead of putting some effort and burying it. Apparently there were some bees when he...
Hi all,This is the first time I have ever had virgin media, the cable to my house is coax, it has no termination point in the street, the little access black box that everyone else in the street has. It was laid on top of my garden for several metres...
Usually have no issues with connection but 3 times tonight in the space of 3 hours my internet has dropped and although it’s back up after 5 mins or so it’s very inconvenient. Unable to watch streams or game without it dropping out unpredictably. It ...
Trying to access my Virgin Active account on my Windows 10 machine using NordVPN is returning a FSB50 error. Any help would be appreciated. Thanks.
A few days ago I noticed my hub 3.0 has a solid red light instead of the usual white one, and WiFi connection has been temperamental. I have followed the "Fix my broadband" steps in help as well as Resetting the router (using a pin in reset button fo...
Anyone know why my internet radio lost signal from wifi and therefore will not sign in
Hi. I am new here. Hope this is posted in the right place. I was recently trouble-shooting poor WiFi coverage at a friend's house. They have a Virgin Hub 3 and a Virgin Broadband extender which I believe is a powerline extender.When I surveyed the ho...
I live in Isleworth, where the only good connection that surpasses 50mbps is virgin median. I had no issues with them for 1 year, then 2 months ago it started going off and on. The connection works for 20 minutes then stops for 5 and so on. Called th...
