UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi,Looks like I'm encountering the common problem on Virgin Broadband with the VPN connection for work being continually dropped throughout the day. I've been into the firewall settings and enabled PPTP and Multicast pass-through but issue still pers...
Hi, I am a new VM customer and I have a problem with my new HUB 3 installed yesterday. As per installation guide it should be a solid white light, however, it is continously showing an orange light.
i too am getting VPN dropouts. I have tried your support desk many times. As soon as i mention my works VPN they try to push me to Virgin Gadget Rescue.i've had Virgin broadband for 8 years, and the dropouts are getting worse.My laptop wifi card driv...
is it possible to get a business and personal deal together? [MOD EDIT: Subject title changed for clarity]
For the past 3 weeks I have had my internet drop out from minuites to hours at a time.I have phoned support, and they have been less then helpful.I have had 5 technician appointments, but only 3 of them botherd to turn up to my property.My router has...
Hi,My fibre cable runs through the flower bed in my neighbour's drive way. They are going to be doing some re-paving and other work so that cable needs to be moved.How do I go about getting this arranged?
HiNew customer from yesterday, I have an issue with the router light and wifi contectivity and looks like its a known issue.Hub 3Constant orange light.Wifi drops intermittentlyEthernet works as expectedCompleted a pin reset x4This came back orange, t...
We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. We get a constantly flashing green light, which means it's trying to get an Internet connection.Our internet connection is working though...
For some reason the engineer who installed our hub did so with a 25cm long cable which means our hub has sat on the floor for the best part of the last year or so. We are having issues connecting in one of our upstairs rooms (means can't watch netfli...
Hi,I have exactly the same problem as Wanboy 421. No issue with speed or connection but a solid red light showing on my hub 3.I have two V6 boxes, both Wi-Fi connected, and the hub is in open air close to one of the V6 boxes, and slightly warm to the...
