Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub 5, modem mode, signal drops

Hello allOver the last few months, Wi-Fi signal drops have been happening intermittently all day, every day. It seems to effect every device in the house. the Hub connects to a netgear router then onto various wired connections and a Tenda Mesh syste...

Web chat doesn't open

Web chat just doesn't work. I'm in process of cancelling and keep missing VM phone calls, trying to connect while I have time on chat (phone takes too long to get through when I call out) but web chat will not open in any browser.Please can someone f...

Blank Settings page after entering Password

After experiencing network problems with broadband, performed 10 second reset.  Unable to access settings.  Followed VM online instructions to perform reset. 60 seconds.  Had to be carried out manually.  Now when entering and changing pas...

cazbym by Tuning in
  • 6 replies
  • 0 kudos

Red flashing hub 4

Hi,Was watching TV and all of a sudden my TV comes up with error code cs2004 and my hub starts to flash constantly red. Done all the troubleshooting to no avail and apparently service in my area "isn't an issue". Obviously it is!! Need this sorting a...

Tech Visit Scheduling Issue

I might as well post this here because it's as good a place as any.Recently one of the VM forum staff booked a tech visit to try to resolve an issue I've been having. I was due to be working on the East Coast of the US and the appointment was made fo...


Regular Broadband service issues EH13 9LF

For the past couple of months there have been regular 'issues' with the Broadband service in our post code. It is now 7.29am and I noticed the service has another interruption. The breaks in service come at any time and are happening far too often no...

Still problems accessing Google DNS

The issue is not resolved. It remains that around Bristol, Gloucester area at least, you cannot access Google services (Google search, Translate, Recaptcha, Google analytics), Youtube, Spotify or Toggl on Virgin media, while this works on mobile data...