Recent DiscussionsConstant red light on router Hi there, I’ve had persistent issues with WiFi for the past couple of months with several engineers allegedly working on a fix in the area. I’m on the verge of leaving after c 15 years as I’m a bit s...Hub 5 Hi , I have a hub 3 and although virgin say my connections are all ok , I would disagree with them , I have a pod on my landing which has made connection upstairs better , but we find that connecting..."Virgin" Calls Re Web/WiFi Issue I have been receiving occasional unsolicited calls purporting to be from Virgin re an internet/wi-fi/router problem at my house. I find them suspicious and think I could be being scammed in some way,...T3 timeouts & dropping connections As title. Hub 5, in modem mode. Physical connections checked then rebooted at 19:24 this evening to see whether timeouts issues persist - looks like yes. I think the timeouts explain the dropped con...High Upstream Power (55 dBmV) and Packet Loss - Liverpool Area Hi Team, I’m experiencing significant packet loss and jitter on my Gig1 connection. I have run my own diagnostics and found that my Upstream Power levels are out of spec. Specifically, my DOCSIS 3....Tractive - pet GPS cannot see network I have a new tractive device which needs to be able to identify my home wifi - when I look on photo it clearly shows three "available" networks, mine, my guest network and my neighbours LOL. But whe...Moving Router We have recently had a large extension built on our house and we now spend most of our time in there. Can someone please contact we with reference to moving my router? than you PL4 outage!? Having an issue in Plymouth, PL4 to be exact, I’ve had no help so far and I need someone to check if there is an outage for me please, two green flashing arrows on hub box 3. Can I get an upgrade on my router I was wondering how I'd go about getting a router upgrade to the latest model. Connection keeps dropping Critical Connection keeps completely dropping randomly for a minute every couple of minutes. I have turned off the router for a couple of minutes and turned it back on many times. Channel Frequenc...
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