Forum Discussion

John2021's avatar
John2021
On our wavelength
7 hours ago

Hub 5

Hi , I have a hub 3 and although virgin say my connections are all ok , I would disagree with them , I have a pod on my landing which has made connection upstairs better , but we find that connecting at the back of the house is hit and miss and going out onto the patio is more or less a waste of time trying to connect .

So , I am not after more speed which a hub on its own will not give , but better connections which I understand the hub 5 will give , does anybody have any info on things please .

7 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    6 hours ago

    If the WiFi is poor at the rear of the house, can you not just get another Pod?  I would have my doubts about the range of the Hub 5 being much better than the Hub 3.  Also note the Hub 5 is ax protocol and some older IoT have problems with this. 

    • John2021's avatar
      John2021
      On our wavelength
      5 hours ago

      I tried to get a pod , but as said , virgin recon everything is ok , so no .

    • John2021's avatar
      John2021
      On our wavelength
      5 hours ago

      Apparently the hub 5 has a better range from the research I have been able to do .

      • Client62's avatar
        Client62
        Alessandro Volta
        4 hours ago

        Take the much repeated VM marketing material with a pinch of salt.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    4 hours ago

    Yes VM say your connection is fine due to the way they test which is is Docsis fine and to the hub from there end they simply don't test what clients have to put up with are side and then they do the pods thinking it would solve it!    

    so look to get your own wifi router with 1Gb or 2.5Gb ports and put hub in modem mode.

  • John2021's avatar
    John2021
    On our wavelength
    3 hours ago

    Interesting replies , but I would prefer being given a hub 5 to see if any good first .