Forum Discussion

stanbryan's avatar
stanbryan
Just joined
3 days ago

Moving Router

We have recently had a large extension built on our house and we now spend most of our time in there. Can someone please contact we with reference to moving my router?

than you

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Normally you could wait a day or two for a member of the Forum Team to pick this up for you and arrange a tech visit, however the forums are about to enter a period of downtime as they are switching to a new platform

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    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team

      Hello stanbryan,

      Welcome to the Community and thanks for taking the time to post here on the forums.

      If you still require help with this, I would be happy to help. Please do let me know if you need further assistance.

      Kind Regards,

      Steven_L