Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

No Router - No account number

I have recently purchased a M250 Router package for my first house.   The Delivery date was set to 19/08/23.  I have still not received any confirmation, or delivery instructions as to where the router is. I have tried to get in contact with Virgin, ...

Virgin WiFi Pod Questions & Advice Please!

Hello All, I have some questions about the WiFi Pods as I am not sure if some are working & others seem to offer very poor WiFi if at all.1) How does one check that a Pod is actually working?2) How does one check what speeds any particular pod is del...

Bazzy by Joining in
  • 3 replies
  • 0 kudos

this site cant be reached

Hello everyone, here goes....tried everything to access eurocarparts site but nothing works, even spent 1hr 30 mins onto virgin through customer service then eventually technical. works fine on my 02 data via mobile but cant access on wifi through ta...

Latency issues

Had an ongoing issue in our area for a while, high latency making working from home impossible. From what I understand we have a Sync issue between the hub and the street cabinet resulting in partial service.Hoping a virgin team  member will see this...

mellatron by On our wavelength
  • 5 replies
  • 0 kudos

Hub 3 Wi-Fi constantly dropping

My Wi-Fi has been constantly dropping for the last few months and I’ve tried everything Virgin have suggested. We have reset, re checked wiring, run reboots, factory reset- everything. We have a Wi-Fi booster in the house and a powered splitter as th...

Internet Regularly Dropping Out

Hi,We've been having issues with the internet dropping out for quite a while now, but I've recently started working from home I'm struggling to tolerate it. We have the Hub3 and we're on Volt M200. It's not just WiFi either as the wired PS5 also drop...


Missold Packages on Services Unfit for Purpose

Hello,I can't believe I am having to do this post, it is nothing short of embarrassing.After 'checks' my connection have been deemed fine even though our problems have only got worse, I have speeds of 8Mbps today and that is when the internet has dec...

jdeeej by Joining in
  • 16 replies
  • 0 kudos

Solid red light

I have a solid red light on my hub 3, tried all the suggestions on here but nothing. Do I need to call for a replacement and if so will I be reimbursed for days unable to use as work from home?

No internet

Having lost power to my tivo box yesterday, I got up this morning to find my router with green flashing light and no internet whatsoever.That was 4am this morning.This is on the back of non-stop dropping connections for a month that was only solved a...