Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
SYNC Timing Synchronization failure - Loss of Sync
HiHave noted many entries here regarding issues with loss of connectivity relating to this error message. I've been experiencing this for a while and noted 3 events in the last 4 hours.Can you please help me?Andy https://www.thinkbroadband.com/broad...
Wifi pods why so hard to order
Struck a great deal today and upgraded my broadband to M500. Download this app, download that app. I advised the chap on the other end that the wifi in the house is terrible and i may need some pods. Oh yes he said you can have up to 3 for free and j...
Unable to reset memorable word
Hello, I have frequent issues with wifi hub 3.0 which keeps disconnecting wireless devices, trying to get technical support, likely needing replacement as device may now be failing. Called on 0345 454 1111 but could not move past memorable word as th...
Smarthub working on wired connection but not wifi
Very recently (Tuesday 9th April) I started having issues connecting to my virgin hub via wifi. I can still see the two networks (5g and 2.4). First was my iphone which started saying 'weak security' then showing a progress wheel next to the network ...
Broadband Contract with Virgin ended - O2 started charging me after?
Does anyone know why this is? They didn't try and take the money from the bank they just raised it as unpaid debt, I was never told I just saw it on my credit file.O2 or Virgin won't talk to me.
Two Routers (in Router Mode)
SpoilerI upgraded my Virgin line around 4 months ago and now I get it dropping (wifi) every 3-4mins.I have two independent Internet connections (BT-Sky) and Virgin-Fibre. The sky does not drop (so eliminated my Mac and the MS-laptop)I have had the Vi...
Resolved! Mesh or Wifi Pods
The story so far Had a Hub 3 using with a Tenda MW6.Hub went down and after spending best part of Sunday, VM swapped out on Monday with a Hub 5. Could not fault the speed of arranging the engineer and the swap. At the moment have setup the mesh BUT p...
Wifi mesh pod
I have been trying for the last week to order a wifi booster only to end up going round in circles! Can't find an option anywhere on the app even though tests have shown poor signal in some rooms. Phoned customer service but again they said the optio...
Is it possible to get Virgin WiFi pods with two ethernet sockets (I am on Volt 250 MB)?
I currently have two white WiFi pods. I am still struggling to get a reliable connection in one area of my house, I will request another pod, however, ideally I need a pod with two ethernet connections to supply reliable internet to all the locati...
Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
